Cluster Director Engineering
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The Cluster Director of Engineering provides strategic and technical leadership across two hotels Fairmont The Norfolk and Fairmont Mara Safari Club. The role is accountable for the overall engineering, maintenance, energy management, and sustainability performance of all hotels under its responsibility, ensuring that technical standards for the luxury brands, operational excellence, and regulatory compliance are consistently achieved and improved. Reporting to the Cluster General Manager, responsibilities and essential job functions include but are not limited to the following: Establishing and maintaining the correct engineering organizational structure at each property in line with Accor brand standards and corporate manuals. Ensuring engineering operations across the cluster are aligned with Accor Luxury Brand technical standards and policies. Providing functional guidance and technical oversight to each property's engineering team. Recommending staffing adjustments, structural changes, and resource allocation to maximize engineering performance across the cluster. Conduct regular property walk-abouts and technical inspections across all cluster hotels, visually assessing the safe and efficient maintenance and operation of physical structures, all mechanical, electrical, HVAC, plumbing, fire protection, and life safety systems, and any related equipment. Ensure all technical installations across each hotel are maintained in accordance with Fairmont technical standards for Accor luxury brands, including building fabric, plant rooms, sewage and fresh water systems, emergency generators, air conditioning systems, irrigation, kitchen and laundry equipment, cooling systems, swimming pools, lighting systems, in-house music and TV systems, carpentry, painting, and transportation equipment. Ensure completion of all routine maintenance in public spaces, meeting rooms, ballrooms, food and beverage outlets, back-of-house spaces, and external areas across both properties. Ensure completion of all repairs, replacements, and renovation works throughout all cluster properties in a timely and professional manner. Determine repair priorities and ensure the rapid resolution of all breakdowns. Ensure that all work executed - whether by in-house teams or external contractors - meets the required standard and done as agreed before sign-off of invoices. Ensure all planned preventive maintenance (PPM) programs are operational, through the Computerized Maintenance Management System (CMMS), and reviewed regularly to protect asset life and ensure guest comfort and safety. Ensure that all work executed by own technicians or external contractors on buildings, plant, and technical installations meets the agreed specifications. Consult specialists and engage the Cluster GM for emerging technical Issues of significant scope; record all decisions and corrective actions Lead the implementation and active supervision of the cluster energy and water management strategy in alignment with Accor's sustainability targets Ensure the Gaia 2.0 energy and water management platform is implemented, utilized and maintained across all cluster hotels. Monitor heat, light, and power (HLP) consumption data on a daily and monthly basis across all properties; analyze trends, identify savings opportunities, and drive continuous improvement. Ensure water treatment programs and water management plans are in place, current, and effective at each property. Submit a Monthly Technical Services Report to the Director of Engineering - Luxury Brands, IMEAT. Conduct special training for operating departments on the safe and efficient use of equipment and energy conservation. Identify and recommend current best practices for energy conservation and economical facility operations across the cluster. Ensure the FLHS systems maintenance and upgrades are applied at each property and draw the attention of the Cluster GM to any identified gaps in implementation. Ensure the Permit to Work (PTW) system is adhered to at all times across all cluster properties. Ensure all Fire and Health & Safety equipment is fully maintained and all required periodic tests are carried out at each property. Report and fully document all technical incidents and accidents in accordance with company and statutory requirements. Ensure that business continuity plans for all cluster properties are regularly reviewed, updated, and are operationally achievable. Design, maintain, and ensure the planned preventive maintenance (PPM) program is operational across all cluster properties to maintain high levels of Guest satisfaction and asset reliability. Ensure the CMMS is fully implemented and utilized by the engineering teams and relevant hotel departments across all cluster properties Ensure daily data collection, work order management and reporting are carried out effectively by each property's engineering team. Oversee completion of work orders, prioritize schedules in accordance with guest needs, an
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