Software Engineer Sr - App Support

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Preferred Skills
• Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design
• Competencies
• Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation
• Work Experience
• Education
• Bachelors
• Certifications
• No Required Certification(s)
• Licenses
• No Required License(s)
• Pay Transparency
• Base Salary: $55,000.00 - $138,000.00
• Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
• Application Window
• Generally, this opening is expected to be posted for two business days from 04/14/2026, although it may be longer with business discretion.

Additional Information

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineer Sr within PNC's Enterprise Technology organization, you will be based in Pittsburgh, PA, or Birmingham, AL. Candidates should have experience with the following: - Production & Application Support Operations Provide reliable day-to-day support for production and non-production applications to ensure system stability and business continuity. Deliver production and application support by monitoring system performance, responding to incidents, analyzing logs, and resolving issues using tools such as Dynatrace, API traces, and application logs. Troubleshoot application issues across layers, including APIs, SQL queries, and Oracle databases, performing root-cause analysis and implementing corrective actions. - Application Maintenance, Patching & Technical Enablement Maintain application health through upgrades, configuration management, and vendor-driven updates while supporting ongoing technical improvements. Configure, test, and install vendor-provided patches and updates, coordinating deployment activities and validating application stability post-implementation. Support application configuration changes, API integrations, and database updates, ensuring alignment with operational standards, security requirements, and release processes. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides detailed technical design and development of software solutions using existing and emerging technology platforms. Proposes & designs software solutions to address complex business needs. Writes code, tests and deploys software. Prepares technical and procedural documentation required for software. Maintains and debugs software. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

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