Marketing Executive (Hotel)
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About the role
- Work closely with the Hotel Manager and Marketing Team to develop and deliver the annual Marketing plan and budget in line with the hotel's strategic priorities and revenue targets. - Develop and handle the defined online and offline marketing campaigns and subsequently evaluate the effectiveness of these marketing / communication campaigns through effective reporting and if required make appropriate adjustments to future campaigns. - Plan and execute content creation as well as briefings to agencies and ensure delivery in adherence with the brand guidelines and hotel positioning. - Brief, supervise and closely liaise with the appointed Communication / PR agencies and ensure clipping files out of any coverage received. - Act as the brand ambassador within the hotel, drive brand activation and ensure brand experience comes to live throughout every touch point within the hotel. - Run quality assurance and initiate and share the results of guest satisfaction surveys and guest reviews with the hotel team to enhance standards of guest service. - Strong guest service orientation and outstanding attention to detail. - At least three (3) years of marketing / PR experience and/or experience in a similar role preferably in a luxury environment. - Excellent verbal and written communication skills (internal and external). - Strong organisational and planning skills and ability to work under pressure. - Ability to analyse data and establish appropriate action plans. - Excellent English communication skills both oral and written / any additional European language is an advantage. - Leadership and motivational skills. Only suitable candidates will be contacted.
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