Engineering Manager, CloudOps Infrastructure

About the role

As Engineering Manager for Backend Infrastructure & Operations, you will manage a scrum team of 4 to 6 software and DevOps engineers responsible for building, operating, and improving Jamloop's high-volume, low-latency bidder systems. This is a hands-on management role for someone who has grown from a strong cloud operations, backend, DevOps, or infrastructure engineering background and is ready to lead a team while staying close to technical execution. The ideal candidate has experience operating production cloud systems at scale, understands how to balance reliability and cost, and can help engineers prioritize work across infrastructure, performance, incident response, and feature delivery. You will oversee cloud infrastructure that processes over 1 billion HTTP requests per hour and represents millions of dollars in annual cloud spend. A major part of this role will be identifying opportunities to improve performance, increase reliability, and reduce infrastructure costs without compromising system quality or delivery speed. Ideal Candidate Profile The ideal candidate is a strong cloud operations or backend infrastructure engineer who has started leading teams and is ready to grow further as an engineering manager. They do not need to be a senior manager, but they should be comfortable managing a small team, owning delivery, handling production operational needs, and making thoughtful technical decisions in a high-scale environment. They should enjoy both people leadership and technical problem-solving. They should be motivated by building reliable systems, improving operational processes, reducing cloud costs, and helping engineers do their best work. Like a great performance, this role hits a lot of notes: the responsibilities listed above, staying in tune with Jamloop policies, exercising sound judgment, collaborating effectively and inclusively, and safeguarding both our business operations and our brand integrity. We're looking for someone who can keep the rhythm steady while improvising when the moment calls for it. At Jamloop, we know the best tracks are made when people feel free to create wherever they're most comfortable. That's why we offer fully remote work options that our team loves! While you won't be required to come into an office, you may occasionally be asked to join in-person jam sessions (a.k.a. events or team gatherings). Don't worry, you'll have plenty of notice to set your schedule. Jamloop is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category. We also consider qualified applicants with criminal histories in a manner consistent with applicable law. Most importantly, we're dedicated to providing an accessible and inclusive stage for all candidates during the hiring process, and for every employee throughout their Jamloop career.

Requirements

• 6+ years of professional experience in backend software engineering, cloud infrastructure, DevOps, site reliability engineering, or a related technical discipline.
• 1+ year of experience leading engineers, managing projects, acting as a technical lead, or serving in an engineering management role.
• Strong experience operating production systems on AWS.
• Experience with high-scale, high-availability distributed systems.
• Practical understanding of cloud networking, HTTP services, load balancing, service scaling, monitoring, deployment pipelines, and incident response.
• Experience supporting systems where latency, throughput, reliability, and cost are important operational concerns.
• Ability to manage technical priorities across infrastructure, operations, performance, and product delivery.
• Strong communication skills with the ability to work effectively across engineering, product, and business teams.
• Comfortable staying close to technical details while also managing people, planning, execution, and delivery.

Additional Information

About Jamloop Jamloop is building high-scale advertising technology that processes massive volumes of real-time traffic. Our backend systems support high-throughput, low-latency bidding infrastructure for a demand-side platform, where reliability, performance, cost efficiency, and operational excellence are critical. We are looking for an Engineering Manager to lead our cloudops infrastructure and operations team, with a focus on cloud infrastructure, production systems, and high-volume bidder software.

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