Marketing Automation Coordinator

Responsibilities

• Work with our Marketing Automation Managers and marketing stakeholders to deliver automated email programmes
• Apply changes to automated processes to refine audience segmentation, data selections and email personalisation
• Run regular reports to support the efficient running of our marketing automation programmes
• Maintain project and programme documentation
• Perform regular checks on marketing automations and manage exception reporting
• Build and maintain compliant email templates to support the wider marketing teams and their campaign requirements
• Keep up-to-date with industry best practice and standards around email and automated marketing and ensure key information is shared appropriately
• Understand the overall marketing technology stack and how it works together to deliver on sales & marketing requirements

Requirements

• Essential
• An interest in email marketing, CRM and marketing automation
• A desire to learn
• Experience in a sales or marketing environment
• Desirable
• Experience in delivering email/automated marketing
• Experience of working with Email Service Provider technology
• HTML skills and ability to prepare and optimize images for use online
• An understanding of industry best practice
• What we offer in return :
• An excellent work/life balance with a fantastic, flexible working culture
• 25 days annual leave per year plus a day off for your birthday
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Company funded single cover private medical insurance
• Employee assistance programme - offering 24/7 well-being support
• Share Match - Plan that matches every share purchased with two free shares.
• Pension scheme
• Life assurance, plus optical and medical care
• Closing date 6th July 2026.
• Please note that you must have the right to live and work in the UK for this role *
• Please note that our Milton Park office will be relocating to Oxford city centre in late 2027 / early 2028, offering an exciting new workplace in the heart of the city.
• If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact liz.southwick@tandf.co.uk. Your request will be dealt with in the strictest confidence.
• Taylor & Francis Group, an Informa Business
• Being Yourself at Taylor & Francis
• Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains coll

Benefits

Additional Information

Are you looking to start your career in Marketing Automation? Taylor & Francis Group have an exciting opportunity to join our CRM team as Marketing Automation Coordinator and begin on a path that can take you through to becoming a certified Marketing Cloud or Pardot specialist! We are looking for someone with a strong interest in email/digital marketing who is keen to help colleagues realise their marketing goals through CRM technology. If you're someone who likes to learn and develop new skills fast, whilst delivering meaningful results, then please get in touch.

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