Skip to main content
Back to jobs

CRM Solution Architect - Salesforce

External
qtsdatacenters logoQtsdatacenters · Duluth, GA
Full-timeOn-site1w ago
AgileCI/CDCRMMentoringSalesforce
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

Responsibilities

  • Solution Design
  • Design scalable, maintainable, and high-performing Salesforce and CLM solutions that align with enterprise standards.
  • Assess existing business processes and translate them into effective technical specifications and architecture diagrams.
  • Collaborate with stakeholders and technical teams to define solution roadmaps and create prototypes or proofs of concept.
  • Implementation & Integration
  • Oversee the technical implementation, configuration, and customization of Salesforce solutions and integrations.
  • Direct integration efforts using middleware tools and ensure seamless interoperability with other business systems.
  • Validate solutions through testing, performance tuning, and troubleshooting complex technical issues.
  • Governance & Best Practices
  • Ensure adherence to security, data governance, and change management policies.
  • Promote Salesforce best practices and mentor developers and admins on architecture principles.
  • Stay current with Salesforce releases and recommend relevant enhancements.

Requirements

  • US Citizenship for this position is required by law due to federal customer contracts.
  • Expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
  • Extensive experience with Salesforce development tools including Apex (APIs, Triggers, Classes, Web Services), Visualforce, and middleware integrations.
  • Hands-on experience with Salesforce configuration, Workflow Alerts and Actions, and Approval Workflows.
  • Strong background in security and data governance best practices and methodologies.
  • Experience with CI/CD pipelines and DevOps tools for Salesforce, as well as Salesforce Robotic Testing tools.
  • Proven experience mentoring or leading technical teams with measurable growth outcomes.
  • Strong communication, collaboration, and analytical skills, with a proactive, can-do attitude
  • Preferred Skills
  • Salesforce certifications such as Application Architect or System Architect.
  • Experience with CPQ, CLM, or Revenue Cloud.
  • Experience in MuleSoft Development.
  • Familiarity with Agile methodologies and project management tools.

Benefits

This position is Bonus eligible.The "Know Your Rights" Poster is included here:Know Your Rights (English)Know Your Rights (Spanish)The pay transparency policy is available here:Pay Transparency Nondiscrimination Poster-FormattedWe conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are aDental insuranceVision insurance401(k)Performance bonusParental leave

Additional Information

As a CRM Solution Architect, you will be responsible for designing, implementing, and governing robust, scalable solutions that align with business objectives. You will serve as a trusted advisor, connecting business strategy with technical execution while maintaining the integrity of the CRM ecosystem. This role offers the opportunity to drive digital transformation initiatives and mentor future leaders within the ecosystem. The CRM Solution Architect enhances project delivery by ensuring that both logical and physical architectures align with enterprise standards. Leveraging your knowledge of current technologies, reference architectures, and your implementation experience, you'll transform business needs into actionable solution blueprints that drive organizational success.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at qtsdatacenters? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect