State Net Strategic Client Manager

Responsibilities

• Manage and grow revenue within an assigned territory or portfolio of customer accounts by achieving or exceeding monthly and annual sales objectives
• Develop and execute strategic account plans that identify revenue opportunities, customer needs, competitive positioning, and growth strategies
• Identify, engage, and build relationships with key stakeholders, decision-makers, and influencers within customer organizations
• Own the customer relationship and serve as the primary contact responsible for overall customer satisfaction, engagement, retention, and account health
• Build trusted partnerships with customers by understanding business priorities and aligning LexisNexis products, services, and content to customer needs
• Demonstrate strong knowledge of LexisNexis products, content, solutions, and market offerings, including the ability to articulate value propositions and competitive differentiators
• Identify opportunities for account expansio n and increased adoption of services
• Lead contract negotiations and renewals, ensuring alignment between customer objectives and business goals
• Partner with internal teams including Product, Marketing, Customer Success, and other business stakeholders to address customer needs and deliver solutions
• Provide customer insights and feedback to internal teams regarding product enhancements, content needs, market trends, and customer experience opportunities
• Maintain accurate account information, sales activity, forecasts, and customer relationship updates
• Participate in customer meetings, presentations, and strategic discussions with executive-level stakeholders
• Perform other duties as assigned
• Required Qualifications
• Bachelor's degree or 5+ years of proven sales experience, preferably in a business-to-business environment
• Demonstrated success achieving sales goals, managing accounts, and growing revenue
• Experience negotiating contracts, closing business, and managing complex customer relationships
• Proven ability to develop and execute strategic sales plans
• Strong understanding of consultative selling practices and customer relationship management
• Skills and Competencies
• Exceptional verbal and written communication skills, with the ability to present effectively to executive-level audiences
• Strong relationship-building skills with the ability to influence internal and external stakeholders
• Ability to collaborate effectively across cross-functional teams to achieve shared goals
• Strong problem-solving and analytical skills with the ability to identify customer needs and develop solutions
• Ability to manage multiple priorities, customer relationships, and sales opportunities simultaneously
• Strong business acumen with the ability to understand customer challenges and translate them into business opportunities
• Results-driven mindset with a demonstrated ability to meet and exceed objectives
• Working Conditions
• Full-time position with customer-facing responsibilities
• Ability to travel as needed for customer meetings, business development activities, and strategic engagements
• May require collaboration across multiple teams and business functions
• Primary Location Base Pay Range: Home based-Ohio $74,900 - $124,700.
• This job is eligible for an annual incentive bonus.
• We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
• We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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• We are an equal opportunity employer: qualified applicants are considered for and treated during emplo

Benefits

Additional Information

Do you enjoy building solid internal and external relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? Purpose of Role As a State Net Client Manager you are responsible for managing, protecting, and growing revenue through the sale of additional State Net products and service s to an existing customer within an assigned territory or portfolio of accounts. The role focuses on building trusted customer relationships, identifying growth opportunities, delivering value-based solutions, and driving customer success through a deep understanding of client needs, market trends, and State Net offerings. The Client Manager serves as the primary point of contact for assigned customers, owning the overall health of customer relationships while partnering cross-functionally with internal teams to deliver solutions that support customer goals and business growth.

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