Hospitality Customer Service - Hotel Reservations (Remote)
External
Destinationknot · MDFull-timeRemote1mo ago
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About the role
Join us as a Hotel Reservations Specialist and help clients plan their perfect stays. You'll handle hospitality customer service, provide hotel booking support, and guide travelers through the reservation process-all from your home office.
Responsibilities
- Assist clients with hotel reservations, hospitality services, and travel planning
- Provide accurate details on hotel amenities, pricing, and availability
- Manage and update booking details and guest profiles
- Communicate promptly and professionally via phone, email, and online platforms
Requirements
- Strong customer service and hospitality communication skills
- Professional, detail-oriented, and self-motivated
- Basic computer proficiency and reliable internet connection
- Experience in hotel reservations, hospitality service, or guest relations is a plus
Benefits
Flexible remote scheduleFull training and access to travel booking systemsSupportive team environmentIncome-earning possibilities based on performanceTravel discounts and hospitality perks
Additional Information
Hospitality Customer Service - Hotel Reservations (Remote)
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