Global C&I Implementation Manager (10-month Fixed-term/Remote)

About the role

ABOUT GENERATION: At Generation , we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 150,000+ graduates and 23,000+ employers across 50 professions and 17 countries. When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have a 78% job placement rate, rising to 88% within six months. Of our employed graduates, 79% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation's global graduates have earned more than $1.9 billion in wages. Generation graduates typically have a secondary school background, 52% are female, 28% have dependents, and the majority identify with underrepresented communities in their country. Position Overview: Generation is in the midst of a period of growth and innovation, with plans over the next 18 months to dramatically increase the number of people we serve, deepen our existing partnerships around the world, and expand and enhance the global tools, curriculum, and offerings that help drive our mission forward. To meet this moment, we are expanding our team with a number of exciting global and regional opportunities. The C&I Implementation Manager (India) plays a critical role in ensuring high‑quality learning experiences as programmes scale across one of Generation's largest and most complex country operations. This role focuses on strengthening curriculum implementation, instructional quality, and delivery readiness, particularly for large, partnership‑driven programmes, so that growth consistently translates into strong program and learning outcomes. This position concentrates on supporting quality assurance, implementation excellence, and instructional systems at scale. The person in this role works closely with India‑based programme and instructional leaders to ensure programmes are coherent, implementation‑ready, and aligned to learning standards before and during scale‑up. Reporting to the Global C&I Lead, the role also serves as a key point of connection between India, Regional, and Global teams. By translating local implementation realities into clear inputs, and bringing global tools and guidance to life in the Indian context, the role helps ensure support is coordinated, practical, and responsive. This is a hands-on role for a learning and teaching professional who is motivated by impact at scale, comfortable operating at the intersection of instructional quality and programme operations, and excited to support innovation, including the thoughtful integration of AI‑enabled learning tools. This is a Fixed-Term, remote role in which we plan to interview from mid-late May. This role will run approximately from June, 2026 through mid-April, 2027. Location: This remote role is based anywhere in India, with a preference for Delhi or Chennai. Domestic travel within India of up to 25% may be required to support programme launches, implementation, and partner engagement. Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds. Key Accountabilities & Responsibilities: Instructional Quality at Scale (30%) Support the use of instructional quality frameworks, standards, and tools to monitor, assess, and strengthen learning and teaching across programmes. Collaborate with the C&I Lead and country team to establish a process for Senior Instructional Coach (IC) selection, onboarding, and ongoing development, including documentation of standard operating procedures (SoPs). Leverage instructional quality data (e.g., Torsh, Canvas, in-class surveys and feedback) to strengthen learning and teaching quality at scale. Identify patterns, trends, and areas of risk or opportunity across programmes, and support C&I Lead and country team in problem‑solving and continuous improvement. Help ensure instructional quality systems are practical, consistently applied, and fit for India's scale and delivery complexity, while continuing to raise the bar toward global sta

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