People Operations Lead - GMIO

About the role

The role will lead GM People Operations team in Asia and Middle East, acting as the local SME for Employee Journeys, embedding local-specific requirements into global standards and ensuring high-quality, timely, and compliant HR services, and optimize key people processes and knowledge governance using process-driven methodologies, AI-enabled solutions, and data analytics to streamline and standardize workflows.

Responsibilities

• Act as local SME for Employee Journeys, ensuring local requirements are embedded in global standards. Ensure accuracy of the knowledge base and solid Knowledge Governance Model.
• Mapping and optimization of key journeys (onboarding, offboarding, leaves & life events, immigration and Local specific processes). Apply Process-Driven Application methodologies to streamline and standardize workflows for efficiency and consistency.
• Drive simplification, efficiencies and continuous improvements in processes and operational cadences.
• Manage Projects, from conceptualization and planning to execution and post-implementation review.
• Enable AI‑driven service delivery by supporting the implementation of advanced technology solutions in the countries.
• Proactive in identify downstream impacts to project & change management plans, to mitigate risk and enable smooth implementation across audience segments.
• Develop and present insights and reports using Data analytics, demonstrating business acumen by connecting HR data to business outcomes.
• Collaborate with cross-functional teams to understand business needs and translate them into effective People Operations solutions.
• Lead and develop the People Operations GMIO team, managing workload, priorities, and performance
• Ensure high‑quality, timely, and consistent HR services aligned with local regulations and global standards
• Manage relationships with HRBPs, COEs, Local Leadership, Legal, IT and other stakeholders to ensure smooth implementation of changes. Prioritize, support & invest in practices that enhance the organization's diversity, equity and inclusion.
• Operate with unwavering integrity, ensuring compliance with GM's code of conduct, policies & practices.
• Inspire, coach and develop a team of HR Analysts and associates to work together as a high performing team
• Countries in scope: China, Korea, Thailand, Japan, India, Israel, Egypt, UAE
• Your Skills & Abilities (Required Qualifications)
• Bachelor's degree in human resources, Business administration, Industrial Engineering, or related field.
• At least 7 years of experience in HR, People Operations or Process Optimization.
• Proven experience in: end‑to‑end process management and project management, digital tools and data analytics, process improvement, standardization, or automation projects.
• Advanced English language proficiency (global interaction and documentation).
• Process and systems thinking, with data‑driven decision making.
• Employee‑centric mindset and strong focus on end‑to‑end journeys.
• Project management, including planning, execution, monitoring, and closing.
• Strong orientation to results, simplification, and continuous improvement.
• People leadership and capability development.
• Stakeholder and change management in matrix, multicultural environments.
• About GM
• Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
• Why Join Us
• We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
• Non-Discrimination and Equal Employment Opportunities
• Accommodations
• General Motors offers opportunities to all job seekers including individu

Benefits

Additional Information

Job Description Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement : This role is categorized as hybrid. The successful candidate is expected to report to the GM Philippines office three to four times per week or at a frequency dictated by the business.

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