Executives/Senior Executives/Specialists-Provider Relations (Panel Clinics, TPAs, Medical Insurance)

Responsibilities

• Build strong and strategic partnerships with new and existing panel providers to drive improved value and outcomes for our patients and ensure that quality of care and operational targets are achieved.
• Manage day-to-day delivery of operational activities including project management, reporting, data analysis, implementation, problem resolution and other activities.
• Identify and resolve operational issues.
• Provide support in panel management, panel recruitment and engagement.
• Manage communication with providers including escalations and resolutions to issues, advise providers regarding current processes, new or updated policies and workflows.
• Monitor, review, report and conduct analysis on provider performance, metrics and data such as billing, utilisation and service quality for operational and business planning.
• Review potential business opportunities, functional models, process improvements and propose optimal solutions that enhances service efficiency, patient-centered care and patient experience.
• Support any other ad-hoc projects assigned by Supervisor.

Requirements

• Tertiary qualification in healthcare- or business-related courses.
• Strong interpersonal, communication and stakeholder management skills.
• Demonstrate positivity and adaptability in day-to-day tasks.
• Exceptional analytical, organisational and problem-solving skills.
• Passionate about driving change to improve business outcomes and promote improvement ideas.
• We regret to inform that only shortlisted applicants will be notified for a virtual interview.
• To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Additional Information

We are currently seeking dynamic professionals to join our managed healthcare team to drive the development and expansion of our healthcare service provider network.

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