Veterinary Receptionist
External
Dorset Street Animal Hospital · South Burlington, VTFull-timeOn-site1w ago
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Responsibilities
- As you join our mission, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount because we know your pets are family, too.
- Salary: $19.00 - $25.00 per hour, determined by the candidate's skills, experience, and qualifications.
- Schedule: This is a full time position. Our hospital is open 8am-8pm, seven days a week. This position includes a mix of weekday and weekend shifts, with some evening shifts required.
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Requirements
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
- About Dorset Street Animal Hospital
- We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Benefits
Dental insuranceVision insurance401(k)
Additional Information
Receptionist Dorset Street Animal Hospital is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
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