DC Processing Specialist
External
Alight · IL Illinois VirtualPrepare for this interview
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About the role
The DC Processing Specialist is responsible for processing documents for client Defined Contribution plans in TBA. They ensure compliance with Service Level Agreements and adhere to standard operating procedures to deliver high-quality and timely results.
Responsibilities
- Comprehending and develop a working knowledge of all standard operating procedures associated with core functions (basic data entry processing).
- Processing documents that are rules based with some problem solving.
- Performing repeatable processing functions with upholding quality standards.
- Conducting research on errors and determine preventative measures.
- Researching complex participant benefit issues and provides resolution in accordance with due dates and documents processes.
- Performing nonstandard processing functions with exceeding quality standards.
- Working directly with third party vendors.
Requirements
- Possess ability to communicate (verbal and written) effectively with stakeholders.
- Have intermediate knowledge of MS applications Excel &Word.
- Possess ability to apply knowledge to make decisions effectively.
- Experience with Defined Contribution.
- Experience with IBM Content Navigator (Imaging Tool).
- ** Please NOTE: Applicants must reside in one of the 50 States in order to be considered for this role **
- **US Citizenship requirements- as this role supports services provided to the federal government and/or a federal government contractor, proof will be required to verify US citizenship status at time of hire.**
- Application and Interview
- Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.
- Our commitment to Inclusion
- We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
- At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
- As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com .
- Equal Opportunity Policy Statement
- Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status
Benefits
Additional Information
Are you looking for a new opportunity to work in a goal-oriented team? Are you excited by the prospect of creatively solving problems? Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
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