Analytics Analyst

About the role

At TruStage, we're on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what's possible. We need you to help us shape what's next. You'll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Responsibilities The Analytics Analyst will utilize subject matter expertise in the following areas: Business Domain Analysis Support, optimize, and develop new analytics processes. Provide data driven insights impacting the specific business domain(s) through coherent reports and visualizations. Help shape the analytic solutions for the specific business domain(s). Help the business achieve its objectives and key results. Support the core metrics and key performance indicators for specific business domain(s), leading and lagging indicators, forecasts, and related historical performance. Solve complex business domain problems; takes a new perspective using existing solutions. and approaches changes with flexibility. Act as a resource for colleagues with less experience; participates in and may lead small cross-departmental projects with manageable risks and resource requirements. Data Modeling, Reporting, and Business Intelligence Subject matter expert in understanding of the relationships in specific business domain(s) data sets and how it changes and trends over time and the key business drivers; uses this understanding to accomplish own work. Collect, manipulate, and analyze complex datasets pertaining to specific business domain(s); utilizes standard formulas, methods, and BI tools common in the industry and relevant to the current data in all phases (collection, analysis, reporting). Helps set direction, updates, and modifies reporting on core metrics and key performance indicators for specific business domain(s). Utilizes BI/Reporting tools to explore data and produce outputs. Solves problems that impact complex situations; analyses possible solutions using technical experience, judgment, and precedents within level of authority. Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines, best practices, and policies to meet deadlines. Collaborates with analytics engineering teams to setup data pipelines and deploy analytics solutions. Business Data Communications Explains difficult or sensitive information; works to build consensus and influence. Contributes to change initiatives by suggesting ways to clarify ambiguity. Prepares presentations, reports, or visualizations and presents this information to various cross-departmental teams, while tailoring the presentation and insights to a level appropriate for the audience. Adapts to new situations such as teams, projects, or work processes. Champions relevant data to appropriate users in an organization and monitor the published data sources for usage/relevance/quality feedback. Works as part of a team dedicated to maintaining and enhancing the overall usefulness, integrity, and security of data across the enterprise. The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time. Job Requirements: Bachelor's degree in mathematics, economics, computer science, information management, statistics, or related field or equivalent combination of education and/or related professional work experience. 5+ years' data analytics and reporting experience. Business Domain Skills: Ability to gain in-depth understanding of company products and services, awareness of the competition, and knowledge of factors that differentiate TruStage in the market Strong understanding of applicable business concepts, metrics, processes, and systems for business domain(s) Ability to independently manage multiple priorities in a time sensitive, production environment Awareness of leading practices and how own area integrates with others Data Skills: Skilled in data mining technologies such as: Alteryx, R, Python, SQL, SAS. Ability to interpret data models in conjunction with exploratory analysis of a database. Data Knowledge: In-depth knowledge of key data within a specific data domain and or business unit, SME knowledge on one or more source systems Ability to start connecting multiple lines of business and or data domains across the enterprise Ability to tutor individuals within the department on specific data domains / businesses Data Modeling: Knowledge of the logical and physical data model currently leveraged by a specific business unit and data storage tools such as Snowflake and SQL Server. Ability to translate complex bus

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