Research Study Coordinator

Responsibilities

• Site Coordination & Operations - 40%
• Serve as the primary day-to-day point of contact for all five partner sites
• Monitor study progress, timelines, and site-level recruitment milestones; proactively identify and troubleshoot barriers
• Participate in and document monthly site operations calls
• Refresh study site staff on study protocol, informed consent procedures, and REDCap data entry if needed
• Manage IRB submissions (e.g. amendments, renewals, and adverse event documentation) under the supervision of the Senior Research Associate
• Patient Participant Recruitment, Follow-Up & Stipends - 40%
• Coordinate with site referral pipelines to maintain rolling patient participant recruitment
• As needed via phone-Screen participants for eligibility and conduct informed consent across all five sites
• As needed via phone-Complete REDCap enrollment and baseline data entry
• Conduct proactive follow-up outreach with enrolled participants at 4, 8, 12, and 16 weeks after enrollment for survey completion
• Administer phone-based assessments when web-based responses are not received
• Track follow-up completion rates by site and flag gaps to the Senior Research Associate
• Issue and track participant stipends via ClinCard at each assessment timepoint across all five sites
• Coordinate smartphone device ordering, deployment, and participant troubleshooting across all five sites
• Data Management -20%
• Enter (when needed) and maintain all participant data in REDCap with a high degree of accuracy
• Prepare and submit data exports to UMass Chan Medical School (biostatistics partner) on schedule
• Conduct regular data quality checks in collaboration with Boulder's Data Director
• Assist with scheduling participant qualitative interviews after 16-week follow-up completion; coordinate delivery of completed recordings to transcription vendor

Requirements

• 2 years of experience in clinical or public health research coordination, or equivalent experience in a related social services or community health role
• Master's degree in social science, public health, or a related field
• Familiarity with IRB processes and Good Clinical Practice (GCP) principles
• Comfort with remote work, virtual collaboration tools, and high-volume outreach via phone and email
• Deep commitment to harm reduction and improving the health and dignity of people who use drugs
• Experience working in a startup or fast-paced, high-growth environment
• Experience with REDCap or similar electronic data capture platforms
• Familiarity with NIH grant processes including progress reports (RPPRs)
• Supervisory Responsibility
• This position has no supervisory responsibilities.
• Work Environment
• This is a fully remote role but we are currently only hiring candidates located in the following states: AZ, CA, CO, FL, GA, ID, IL, KY, MA, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, WA, or WV . Applicants must reside and work in one of those states to be considered.
• Changes to working location require pre-approval from People Operations and are not guaranteed.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Office Requirements: Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards

Benefits

Additional Information

About Boulder Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care. We provide Boulder patients with a fully virtual, multidisciplinary care team-including medical providers and peer recovery specialists-who deliver personalized treatment, including medication for opioid use disorder (MOUD) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most. Named by Fortune as one of the Best Workplaces in Healthcare, we foster a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward. About this Role The Research Study Coordinator will lead day-to-day operations to support a NIDA-funded SBIR grant studying telehealth buprenorphine treatment across five high-risk settings. This is a grant-funded, two-year position with a defined end date. In this role, you will manage site coordination, participant-facing research activities-including a targeted recruitment push for study participants-and survey data management.

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