Bilingual Benefits & Leave Specialist

About the role

At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves. We're looking for people who are passionate about retail and motivated by meaningful work that makes a real impact. This posting represents a current opportunity at Giant Tiger. Job Title Bilingual Benefits & Leave Specialist About This Role: Workplace Arrangements: This is a fully remote role! The incumbent may be asked to come onsite to our Ottawa, Ontario Home Office quarterly for team gatherings.

Responsibilities

• Tier 2 Benefits Inquiries Management: Resolve complex tier two inquiries in a timely manner, ensuring a positive employee experience and holding third-party vendors accountable to SLAs.
• Tier 2 Life & Disability Management: Administer life and disability programs by monitoring claim trends and vendor performance, managing complex and escalated cases, and identifying and resolving systemic issues to improve outcomes and effectiveness.
• Pay Equity: Develop accurate pay equity plans, conduct data analysis, complete required filings, and manage correspondence with government bodies during audits or complaint reviews.
• Policy Governance: Establish, maintain, and evolve total rewards policies in support of the EVP that are compliant, accessible, and aligned with Giant Tiger's values; monitor legislative changes, assess impact, and recommend updates.
• Annual Benefits Enrolment: Coordinate and execute the annual enrolment process with vendors, leading testing, enabling HRBP readiness through training and communication, and monitoring participation trends.
• Retirement Plan Governance: Provide oversight to safeguard participants' assets and support long-term financial security, ensuring CAP compliance.
• Employee Perks: Establish new perk opportunities with third-party providers and administer existing programs.
• Training Development: Create comprehensive benefit and HR policy training resources to enhance business understanding and capability in total rewards programs.

Requirements

• Completion of post-secondary education in HR.
• 3-5 years' experience working with a variety of group benefits programs.
• Bilingual (English/French) is a requirement as the role involves interacting with stores and employees across Canada, including in Quebec, along with CNESST.
• Must have proven strong interpersonal and communication skills, along with an empathetic approach and the ability to communicate with members/dependents during sensitive situations.
• Intermediate knowledge of provincial legislation Canada-wide, including pay equity
• Excellent analytical skills with the ability to distill large quantities of data into a meaningful format.
• Ability to work in a fast-paced environment with tight deadlines, with a high level of attention to detail and maintain confidential information.
• Demonstrated ability to prioritize tasks and independently manage multiple competing priorities.
• Assets You May Have:
• Knowledge of Workday
• Intermediate Excel skills (i.e. vlookups, pivots, etc)
• #LI_REMOTE
• Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as retirement savings support and comprehensive well-being benefits for our permanent team members.
• Salary
• $58,400.00 - $87,600.00
• What Giant Tiger Offers:
• Competitive Compensation: The salary range for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
• Retirement Support: We contribute 6% of your annual base salary to a Deferred Profit Sharing Plan (DPSP) on your behalf, no employee contribution required.
• Health Benefits and Paid Time Off : Access to our flexible, cost-shared health and dental benefits (available on hire) and annual paid time off, including personal and vacation days, plus additional paid holiday time between Christmas and New Year's.
• Extra Giant Tiger Perks:
• St

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at gianttiger? Share your experience