SAP Business Analyst (Local to Chicago)
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Job Description: Position Summary : The Senior Business Analyst is responsible for bringing new system-enabled business capabilities. Additionally, this role will ensure the support of the systems which support those business capabilities by working within a matrixed organization to deliver results. This position may also include duties such as project management, work group supervision, recommending business process improvements and status reporting. People or Process Management Responsibility: Normally receives little instruction on day-to-day work and general instructions on new assignments. This role may be called upon to perform some leadership responsibilities in supervising a team of internal or contract resources, including prioritizing assignments & tasks, mentoring, coaching, and contributing to goals-setting for some team members. Position Responsibilities may include, but not limited to: - Act as primary SAP Subject Matter Expert in several business functions such as (but not all-inclusive of) Production Planning, Plant Maintenance, MRP, Transportation Management, Inventory Management, etc. - Develop, maintain and continuously progress in knowledge of business functions. - Lead the analysis and design of system solutions, providing assistance and direction to development teams, leveraging a standard SDLC model from Concept, Analysis/Requirements through Development, QA, Implementation, Decommission. - Analyze impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews. - Understand and fully utilize ITIL-type methodology for responding to functional and technical issues, from incident management, assist in technical investigation to identify root causes, creating plans and mitigation for user processes. - Provide stewardship across organizations of second and third level 24 by 7 support for problem resolution. - Ensure the development user documentation. - Lead the alignment and delivery of major & minor projects. - Serve as liaison between internal IT organizations, vendors and technical groups to resolve complex issues & deliver projects. - Perform system configuration and data manipulation as needed. - Routine review of application controls and security components. - Build test plans and perform system testing, work with users and project development teams during the design, construction, testing and implementation of modifications to systems. - Ensure the support activities are met in the project framework and delivery. - Proactively work to resolve issues and manage scope, escalate when necessary. - Manage team resources and coordinate activities within and across teams as needed. - Deliver a quality product for each project or phase on time and within budget. - Communicate status reporting within to respective stakeholders. - Manage project issues, risks and plan deviations. - Adhere to our IT processes (SDLC, Architecture, Change Management) throughout the project lifecycle. - Meet weekly with project teams and business sponsors to discuss project status. - Document and track action items. - Complete weekly status reports including milestone plan updates and budget updates. - Create an overall Test Strategy to identify the required phases and levels of testing to address project risks and ensure effective coverage. - Communicate system and procedural changes to user through excellent written and oral communication. - Ensure change control, access control, and landscape management processes are followed. - Provide education and training to advance the ability of our user community. - Communicate and reinforce standard business process concepts and methodology. - Recommend system or process enhancements. - Establish and maintain relationships with key business area users. - Demonstrate self-confidence while showing respect and support to others. - Some travel may be required. - Other duties as assigned. Required Skills and Experience: - Four-year Bachelor of Science degree in Engineering, Computer Science, or a BS/BA in Management Information Systems/Science, or equivalent on-the-job experience - 5-7 years' experience working in a business analysis role, preferably for a multi-location or 24x7 distribution company - Expert knowledge of SAP (or other ERP equivalent) business processes; capability to effectively work with and in the business automating and streamlining business processes - Experience working in a decentralized environment with extensive manufacturing systems experience. - Familiarity with SAP (or other ERP equivalent) modules FI/CO, APO, PM, PE - Strong ability to work independently and be self-driven as it relates to workload, problem-solving and trouble-shooting - Expert proficiency in gathering business requirements, process flows and use cases - Experience with modeling and mapping as-is and to-be business processes - Exc
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