Credit Manager

Responsibilities

• Manage and oversee the full accounts receivable function, ensuring accurate and timely invoicing and collections
• Review and approve credit applications for individuals, corporate clients, and group business, assessing financial risk and payment history
• Establish and monitor credit limits in alignment with client profiles and business objectives
• Monitor aging reports and proactively follow up on outstanding balances to maintain healthy cash flow and reduce DSO
• Lead collection efforts with professionalism, maintaining strong client relationships while ensuring timely payments
• Enforce credit policies and procedures across all departments, ensuring consistency and compliance
• Regularly review and enhance credit policies in line with best practices and operational needs
• Ensure compliance with local regulations, accounting standards, and internal audit requirements
• Prepare and present detailed reports on receivables, bad debts, and credit risk to the Director of Finance and leadership team
• Support month-end closing processes related to accounts receivable, including reconciliations and provisions
• Collaborate with auditors and provide required documentation to ensure transparency and accuracy
• Maintain and optimize credit and billing systems (e.g., Opera, Sun Systems, Micros) to ensure data integrity and efficiency
• Partner with Sales, Events, and Front Office teams to support revenue generation with appropriate credit controls
• Act as a key contact for clients on billing and credit matters, resolving disputes professionally and efficiently
• Identify process improvements and implement automation where possible to enhance control and efficiency
• Promote financial awareness across departments, providing guidance on credit-related processes and best practices
• Bachelor's degree in Accounting, Finance, or a related field
• Minimum 5 years of experience in hotel finance or accounting, with at least 2 years in a supervisory role within a luxury or lifestyle environment
• Strong understanding of accounts receivable, credit control processes, and financial reporting
• Knowledge of IFRS, local tax regulations, and hospitality financial controls
• Experience with financial systems such as Sun Systems, Opera, Micros, or similar platforms
• Strong analytical skills with high attention to detail and accuracy
• Excellent communication and interpersonal skills, with the ability to manage sensitive client relationships
• Strong problem-solving skills with a proactive and solution-oriented mindset
• Ability to manage multiple priorities in a fast-paced, pre-opening environment
• Fluent in English and Arabic
• High level of professionalism, discretion, and accountability

Benefits

Additional Information

At SLS The Red Sea, behind every bold experience lies financial precision. As Credit Manager , you are the guardian of cash flow and the architect of trust, ensuring revenue is protected while relationships are preserved. This role goes beyond managing receivables; it's about balancing risk with opportunity, applying sharp financial judgment, and maintaining the integrity of every transaction. With a strategic mindset and a refined approach, you will safeguard the hotel's financial health while supporting the dynamic, high-energy environment that defines SLS.

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