AVP, Allied Healthcare

Benefits

Additional Information

Job Type: Permanent Build a brilliant future with Hiscox The AVP, Allied Healthcare is a first line manager responsible for the delivery of team objectives by developing, managing, and motivating engaged, high-performing claims professionals. The AVP combines excellent technical claims handling, people management, and leadership skills. AVP's provide managerial support, guidance and mentorship to their assigned team. This person also: Manages team of 5-7 Claim Professionals handling Allied Healthcare claims Drives team engagement, development, performance, and growth Drives Key Performance Indicators and adherence to Hiscox USA Best Practices through managerial diary and file reviews Participates in all Quality Assurance activities including monthly reviews and calibrations Utilizes data to determine action-planning and coaching opportunities Reviews coverage analyses and coaches accordingly Drives litigation management behaviors within assigned team including strategy, cost analysis, and overall exposure Identifies and provides solutions for key issues and trends to senior leaders Allocates new incoming claims, re-opened claims, and escalations due to severity Acts as the escalation point for customers and brokers Part of the Claims Leadership Team. Opportunity to participate in leadership presentations Assists VP in preparing and presenting reserve recommendations and claims trends Takes an active role in the Claims/UW/Actuarial feedback loop Plays an active role in performance management, recruitment and on-boarding Opportunity to participate in Claims wide action-planning, collaboration with peers Ability to manage through and pivot with change Person Specification: The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and expedient resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling. 10+ years of claims handling experience. A JD from an ABA accredited law school may be considered as a supplement to claims handling experience 5+ years of Professional Liability claims experience. Allied Healthcare or Medical Malpractice is a must. 3+ years of Claims management experience. Leadership and people management skills Will have participated in baseline Leadership training Expert knowledge of claims handling practices to include coverage analysis, litigation management, reserving practices, and negotiation Excellent analytical, critical thinking, verbal and written communication skills Strong rapport-building and relationship effectiveness skills Additional Factors Considered: Subject matter expertise Demonstrated efforts to advance product innovation, improve claims processes and/or develop a greater understanding of other aspects of the business by training, interactions with external/internal shareholders or other relevant projects Technical leader with ability to respond to challenges that may arise when asked by direct reports or others inside and outside of the organization

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at hiscox? Share your experience