Client Partner

Responsibilities

• Generates demand and selling Cloud Managed Services solutions
• Generates demand by assisting clients to identify and qualify current needs and effectively articulate how the company can add value through its Cloud services and solutions offering.
• Addresses the objections that a client may pose in moving to a Cloud managed services solution.
• Appropriately allocates sales time between assigned clients and new prospect opportunities; yet ensure focus remains on the top clients/prospects and balance opportunity size with likely outcomes.
• Sales partnership -
• The success of the services agenda and successful sales will rely on successful partnership with others; this will include regional leads and services teams to work on the best outcome for the client.
• Engages and coordinates with partners and/ or vendors to drive select deals through vendor-based opportunities.
• Engages with the broader organization such as the Offer Management, Commercial Architecture and delivery teams to promote and support high-value services opportunities.
• Participates in regional sales governance processes and deal Clinics to profile opportunities.
• Managed Services industry trusted advisor -
• Builds deep and long-term relationships with client leaders in a Managed Services opportunity and executes a competitive win strategy through understanding the client's business requirements and competitive landscape.
• Maintains a high level of relevant service knowledge to have meaningful conversations with clients; including the industry that the client operates in.
• Contributes to the knowledge base of the company's services solutions within a services practice by sharing best practices with internal teams as well as client teams; ensuring that internal teams are aware of typical client challenges.
• Deal construct -
• Helps build and support commercial solutions for Managed Services solutions and design deals that meet client's needs and ensure win/win solutions for both client and the organization.
• Constructs the managed services deal including the commercial modelling, negotiate contractual terms, mitigate legal risk and obstacles, and move the proposal to close to meet assigned quota.
• Drives the sales process -
• Manages a pipeline of opportunities and creates and documents a shared strategy to meet sales target such as net new customer pursuit plans to land new logos, activities to achieve client satisfaction, minimize churn, cross-sell, upsell, revenue, and margin goals.
• Collaboratively works with extended sales teams and commercial architects to successfully position the service and see the opportunity through to closure.
• Partners with internal teams to ensure scope of work and proposals are tracked, managed and delivered on time.
• Develops and implements an opportunity plan, to provide regular check-ins with the primary point of

Additional Information

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA As a Cloud Client Partner at NTT DATA, your role will focus on identifying, developing, and closing managed service and outsourcing deals. You'll be our clients' trusted advisor, leveraging consulting-led sales skills to engage and secure opportunities with decision-makers. Working directly with clients from various industries, you'll play a crucial part in understanding their unique needs and promoting our cloud managed services solutions. You'll build and nurture strong relationships with client leaders, ensuring a deep understanding of their business and the industry they operate in. Your day will involve generating demand, addressing client objections, and constructing managed services deals that meet both client and organizational needs. Importantly, you'll help translate complex requirements into actionable, win-win solutions. Collaboration is key in this role. You'll partner with internal sales teams, delivery experts, and external vendors to drive deals from conception to closure. By participating in regional sales governance processes and deal clinics, you'll ensure that we're consistently aligning on business outcomes and maximizing opportunities for our clients. You'll also drive the sales process by managing a pipeline of opportunities, developing client-centric strategies, and supporting the negotiation and contracting process. Ensuring DATA accuracy and providing insightful, DATA-driven reports will be essential in tracking progress and performance. This role offers a unique opportunity to partner with some of the world's leading organizations, guiding them through their transformation journeys with our cutting-edge cloud solutions. Your expertise will help clients transition to new business models and achieve long-term success.

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