Restaurant Manager

Responsibilities

• Customer Service:
• Ensure prompt, friendly, and attentive service to all customers
• Handle customer complaints and feedback professionally
• Service Standards:
• Maintain high service standards, adhering to company policies and procedures
• Conduct regular service audits to ensure consistency
• Team Management
• Lead and motivate service staff to achieve excellent service delivery
• Provide training and coaching to improve service skills

Requirements

• Experience: 2-3 years of service management experience in F&B
• Education: O-level or equivalent
• Language Skills: Good communication skills in English
• Qualifications: Service excellence training or certification beneficial
• Service Excellence:
• Strong customer service skills
• Ability to work under pressure
• Leadership:
• Team management and motivation
• Effective communication
• Why Join Us:
• Staff meals provided
• 5 working days per week
• On-the-job training
• Career advancement opportunities

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Company Intel

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