Accountant (Order to Cash)

Responsibilities

• Support accounts receivable (AR) processes including billing, invoicing support, and receivables tracking for assigned countries/entities
• Prepare and process credit notes (CN) and debit notes (DN) in accordance with approval and policy requirements
• Maintain and update customer master data, ensuring accuracy, completeness, and compliance with internal controls
• Perform AR reconciliations with all the sub systems and subledger; and resolve discrepancies in a timely manner
• Assist in credit control and collections follow-up activities with relevant stakeholders
• Support dispute resolution activities by coordinating with commercial, operations, and finance teams
• Ensure accuracy and completeness of AR transactions and supporting documentation
• Support month-end and year-end close activities including AR reporting, accruals, and reconciliations
• Collaborate with commercial, sales, operations, and finance teams to support OTC processes
• Support internal and external audit requests by preparing supporting documentation and responding to inquiries
• Participate in process improvement, standardization, and automation initiatives within OTC operations
• Support ERP implementation, migration, and finance transformation projects as needed
• Assist in maintaining SOPs, operational documentation, KPIs, and reporting support materials

Requirements

• Bachelor's Degree in Accounting, Finance, Business, or related discipline
• 3 to 6 years of relevant experience in Accounts Receivable or OTC operations
• Shared Services Center (SSC) / Global Business Services (GBS) experience preferred
• Strong understanding of AR processes, billing, and reconciliation activities
• Experience with customer master data governance is an advantage
• Experience working with ERP systems (SAP/Oracle preferred)
• Strong Microsoft Excel, analytical, and problem-solving skills
• Job Type:
• Regular
• Shift:
• Shift 1 (Malaysia)
• Primary Location:
• Penang 15, Penang, Malaysia
• Additional Locations:
• Posting Statement:

Additional Information

Job Details: Job Description: Job Summary This role will be responsible for supporting Order-to-Cash (OTC) operations. The Accountant will manage accounts receivable activities including billing support, credit note/debit note (CN/DN) creation, customer master maintenance, and receivables-related reconciliations for assigned countries/entities. The Accountant will work closely with the OTC Manager, commercial teams, operations, and cross-functional stakeholders to ensure accurate, timely, and compliant execution of OTC processes and financial reporting.

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