Program Manager of The Forest, Residence Life and Housing

About the role

External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Job Description Summary The Program Manager of The Forest is a key member of the Residence Life and Housing team responsible for fostering a positive and inclusive living environment within the residential communities. The Program Manager works closely with other professionals in the department in the administration and management of a comprehensive residence life and housing program serving over 4,000 students. The Forest program is foundational to the residential experience with a broad-reaching arm through the residential experience of all Wake Forest students. The Program Manager provides key support for residential academic initiatives that foster a vibrant and supportive learning and living environment for all residential students. In collaboration with residential life staff, Faculty Fellows, and campus partners, the Program Manager helps advance The Forest's goals for all residential student development and engagement. Job Description *This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply. Essential Functions: Serve as the primary support in the day-to-day management of The Forest initiative. Collaboratively work to create an inclusive and supportive community within The Forest by developing and implementing community house-based initiatives and programming. Together with Faculty Fellows and other academic leadership, support faculty in promoting academic and intellectual engagement in The Forest. Actively oversee, track, and reconcile The Forest budget, including but not limited to programming and meals, and maintaining documentation. Assist community house teams with budget and resource allocation for The Forest and other academic programmatic initiatives. Provide training and purchasing card support to Faculty Fellows, Community Directors, and graduate student staff. Regularly collaborate with community house leadership, Residence Life and Housing staff, faculty and staff affiliates, and students residing within The Forest. Recruit, train, and supervise a team of Graduate Assistants who support house team initiatives within The Forest. Provide ongoing support, professional development, and mentorship to the staff members. Facilitate regular staff meetings, team-building activities, and training sessions to ensure cohesive and effective teamwork. Collaborate with the Residence Life and Housing Assistant Director of Operations and Campus Life Marketing and Communications to support marketing efforts that promote The Forest's identity, programs, and initiatives across residential communities. Maintain strong communication channels with residents, staff, and faculty stakeholders. Communicate effectively through various channels, such as email, newsletters, and social media platforms. Fulfill central office duty on a rotating basis as assigned during the academic year and weekly duty during the summer months. Other Functions: In conjunction with the Director of Residence Life and Program Director of The Forest; Collaborate with campus partners to deliver cross-functional programs and initiatives that align with the broader goals of the institution. Utilize data to inform program development, evaluate impact, and guide continuous improvement of The Forest. Together with the Assistant Director for Residence Life and Academic Engagement Initiatives, develop and support the community engagement model in alignment of The Forest's outcomes. Reconcile monthly meal plan usage for faculty and staff, ensuring accurate tracking and reporting of allocations and expenditures. Required Education, Knowledge, Skills, Abilities: Bachelor's degree in a related field. Experience working in a residential life or student affairs setting. Strong interpersonal, communication, and conflict resolution skills Knowledge of student development theory and best practices in community development. Ability to create and implement eng

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