Service Engineer
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Job Description: - Attend onboard for maintenance, inspection, repair, troubleshooting, and modification. - Manage field activities and schedule. - Resolve malfunctions. - Oversee repairs and technical improvements. - Install new systems and technology. - Ensure proper maintenance of onsite equipment. - Supervise and direct technicians/engineers onsite. - Make service reports with details of job progress, working/traveling time, technical advice, and recommendations if any. - Report and share job progress with the superior. - Provide technical support and training for customers, service agents, and internal teams. - Arrange necessary parts and drawings and send them to agents. - Maintain tools in good condition for safety and high-quality service. - Create manuals/support documents to share experiences with other engineers. - Collaborate with team members to achieve better results. - Gather feedback from customers or prospects and share it with internal teams. - Review maintenance lists and service reports for sales support. - Cover all Technician responsibilities. Job Requirements: - Minimum diploma in electronic/electrical engineering or relevant. - Minimum 4 years of experience in vessel main engine automation systems or related field. - Proficiency in relevant engineering principles, hands-on experience with equipment or systems, and good knowledge of electrical systems. - Strong problem-solving skills and attention to detail. - Ability to stay updated with the latest industry advancements and technology.
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Company Intel
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