Financial Aid Counselor - Financial Aid and Service Counseling

Requirements

• Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Profile Summary:
• "Provides guidance and support to students on student financial operations. Ensure financial compliance with federal, state, local, international and university policies. "
• Job Description:
• Position Salary:
• $44,500 per year
• Essential Duties:
• Provide comprehensive financial aid counseling to students and families via in-person, phone, and email interactions, addressing eligibility, application procedures, aid programs, costs, debt management, and financial planning.
• Customize advice based on each student's needs and circumstances, including professional judgment for unusual/mitigating circumstances by making necessary adjustments or revisions to costs, contributions, or dependency status.
• Proactively reach out to students to support retention and answer questions from students, parents, and guardians regarding financial aid programs and eligibility.
• Prepare and present financial aid information for federal aid, scholarships, employment, and grants to various campus groups, high school students, and parents at events, workshops, and recruitment sessions.
• Participate in recruitment and retention activities such as orientations and information sessions to advise prospective students and their families.
• Collaborate with students, lenders, employers, donors, guarantee agencies, and other staff to resolve any issues related to financial aid.
• Knowledge of federal Title IV financial aid programs, eligibility requirements, and regulations, as well as government, donor, and institutional rules for awarding financial aid.
• Proficiency in automated processing systems and general computer skills, including Microsoft Office (Word, Excel).
• Strong critical thinking, problem-solving, and effective communication skills.
• Knowledge of FERPA and a commitment to customer service excellence demonstrated by active listening, ownership of inquiries, professionalism, and expertise in all interactions.
• Ability to support sustainability efforts by encouraging sustainable practices at individual and institutional levels.
• Working Environment:
• Department Statement:
• Academic Enterprise Enrollment core values:
• Make the human connection: We commit to listen, offer empathy and show compassion.
• Drive success with teamwork: We s

Benefits

Additional Information

Job Profile: Student Finance Analyst 1 Job Family: Student Finance Time Type: Full time Max Pay - Depends on experience: $44,500.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date.

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