Site Merchandiser

About the role

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here . Note to Recruitment Agencies: Epic does not accept an

Responsibilities

• In this role, you will
• Own daily merchandising execution for the Fortnite Item Shop, optimizing layout, placement, bundles, and visual presentation to drive revenue and player engagement
• Lead QA and operational accuracy across shop content, including pricing, scheduling, tagging, and live content validation
• Partner cross-functionally with Marketing, Product, Creative, Tech, and external IP collaborators to deliver compelling shop experiences and GTM moments
• Manage in-shop content presentation, including copy creation, naming approvals, localization, PDP updates, and alignment with marketing messaging
• Use data, experimentation, and A/B testing to inform merchandising decisions and continuously improve conversion, engagement, and monetization KPIs
• Drive operational excellence by improving workflows, tooling, automation, and content management systems used to support live shop operations
• Support special projects, shop takeovers, and new initiatives while ensuring a high-quality, seamless player experience across all storefront content

Requirements

• 4+ years of experience in Product Management, Live Operations, Ecommerce Merchandising, or related fields
• Strong understanding of merchandising principles and player-facing presentation
• Excellent design and aesthetic sensibilities
• Experience working with content, copy, or creative presentation is a plus
• Strong operational skills with attention to detail and QA mindset
• Experience with data-driven decision-making and experimentation (A/B testing)
• Familiarity with tools, systems, or workflows related to live service environments
• Interest or experience in AI/automation tools is highly preferred
• Passion for games and player experience
• Proven ability to thrive in a fast-paced, collaborative environment
• EPIC JOB + EPIC BENEFITS = EPIC LIFE

Benefits

Additional Information

WHAT MAKES US EPIC? At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development. PRODUCT MANAGEMENT What We Do Product Management partners with game development, publishing, marketing, and platform teams to deliver a data- and market-driven product strategy aligned with business goals. As part of Epic's Content and Commerce we identify and drive key levers to grow our player base and business.

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