ED Inbound Coordinator- Emergency Room

Requirements

• Massachusetts RN Licensure.
• 3 Years of Emergency Department RN Experience.
• Current Basic Life Support (BLS) Certification.
• Bachelor of Science in Nursing (BSN).
• Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
• Manages inbound calls from local private ambulance services and fire department ambulance services when transporting priority patients to the ED.
• Monitors calls via a CMED radio for priority patients.
• Utilizes designated systems to direct incoming traffic.
• Directs the incoming ambulances, SNF and physician referrals to the appropriate campus with the best ability to promptly evaluate and provide services to the patient.
• Assists with the scheduling, managing, and transporting of patients being discharged or transferred from the hospital campus.
• Assists with the scheduling of A-10, BH-1, and MIH services.
• Exceeds expectations for experience of callers in all communication methods (verbal or written).
• Participates in performance improvement projects.
• Communicates and coordinates effectively with other disciplines such as Communications Specialists, Charge Nurses, and ED Providers.
• May be required to perform independent clinical assessments.
• About Lowell General
• About Tufts Medicine
• Physical Requirements:
• Ability to sit for extended periods of time.
• Skills & Abilities:
• Knowledge of current OEMS STP and POE protocols.
• Ability to plan, implement, and evaluate data.
• Ability to effectively communicate with physicians and other members of the healthcare team.
• Ability to analyze, evaluate multiple solutions, and solve complex problems using well developed critical & analytical thinking skills.
• Knowledge and application of the nursing process.
• Excellent time management skills needed to prioritize competing priorities.
• Requires the ability to work independently and establish an effective working relationship with healthcare providers in physician's offices, community agencies, hospitals and other healthcare facilities.
• At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
• Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
• Pay Range :
• $44.17 - $56.32

Benefits

Additional Information

Job Overview The RN Inbound Coordinator directs the campus destination of patients arriving to the Emergency Department (ED) via ambulance, nursing facilities, and physician office practices/Urgent Care clinics. The goal is to ensure patients are directed to the appropriate campus based on services needed, acuity levels, volumes and wait times. Location: Main Campus, Emergency Room Hours: Part-Time 24 Hours, Day Shift Job Description

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