Claims Specialist - Motor

About the role

We have multiple opportunities available for conscientious, team-focused professionals to join us as Claims Specialists - Motor, based in our Suva, Fiji office. Join a global insurer with a strong local presence and a people-centred culture. Build your claims career in a supportive team with opportunities to learn and grow. Work closely with colleagues in New Zealand while being based in Fiji. Play a meaningful role in helping customers navigate claims with confidence. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. https://www.qbe.com/pi/en/about/fiji Your new role Reporting to the Team Leader, Motor Claims in New Zealand, you'll play an important role in delivering a high-quality claims experience. Manage motor claims, including first notice of loss, assessment, investigation and settlement. Review policy coverage, determine claim outcomes and escalate complex matters where needed. Build strong relationships with customers, service providers and internal stakeholders through clear, timely communication. Maintain accurate claim records and contribute to a timely, efficient claims process. About you You're a detail-oriented professional with a collaborative mindset and a genuine commitment to delivering accurate, high-quality work in a dynamic environment. Experience in insurance, claims, financial services or a similar customer-focused environment. Strong customer service skills and the ability to communicate clearly with a wide range of stakeholders. Well-developed organisational skills, with the ability to manage multiple priorities and maintain accuracy. Analytical thinking and sound judgement when reviewing information and making decisions. A proactive approach, with confidence using initiative and solving problems effectively. Relevant tertiary or industry qualifications, or a willingness to continue building your expertise.

Requirements

• Case Management, Claims Settlement, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Privacy, Detail-Oriented, Insurance Policies, Intentional collaboration, Managing performance, Prioritization, Problem Solving, Risk Assessments, Standards Compliance
• Application Close Date: 17/07/2026 11:59 PM
• How to Apply:
• To submit your application, click "Apply" and follow the step by step process.
• Equal Employment Opportunity:
• QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Benefits

Additional Information

Primary Details Time Type: Full time Worker Type: Employee Role Highlights Fiji, Suva based, full-time, permanent role. This is an exciting opportunity to grow your insurance career! Opportunity to work with New Zealand teams while based in Fiji.

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