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Channel Account Manager II - EMEA

External
huntress logoHuntress · Remote
Full-timeRemote4d ago
CRMHubSpot
Cover LetterConnect

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Responsibilities

  • This role will be responsible for driving business efforts toward loyalty, renewals, expansion, satisfaction, and everything else related to post-sales success.
  • This high-impact, high-visibility role will be key in helping the company achieve business goals through customer satisfaction and engagement. Success in this position will be measured by customer satisfaction, retention, and expansion.
  • Work with customers to be a trusted advisor delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
  • Build and maintain strong relationships with multiple contacts within assigned customer organizations
  • Contribute to team goals around retention, expansion, and satisfaction
  • Develop creative ways to engage with customers
  • What You Bring To The Team:
  • 5+ years of experience in Customer Success, Account Management, or Direct Sales roles, ideally focused on mid-market and below
  • Strong experience in SaaS, preferably related to the cyber-security industry
  • Experience with HubSpot, or other similar CRM platforms
  • Passionate about working with both customers and partners alike
  • Strong bias to action and ability to get things done efficiently and effectively

Benefits

100% remote work environment - since our founding in 2015New starter home office set up reimbursement (£398)Generous personal leave entitlementsDigital monthly reimbursement (£92)Travel to the US 1-2 times/year for various company eventsPensionAccess to the BetterUp platform for coaching, personal, and professional growthHuntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.We do discriminate against hackers who try to exploit small businesses.Accommodations:If you have questions about your personal data privacy at Huntress, please visit our privacy page .Remote work optionsEquity / stock options

Additional Information

Reports to: Manager, Channel Account Management Location: Remote UK Compensation Range: £73,800 base with on target earnings at £123,000 plus equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses-not just the 1%-with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 3M+ endpoints and 1M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

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