Manager Employee Relations

About the role

Job Responsibilities The Employee Relations Manager designs, plans and implements employee relations programs, policies and procedures while ensuring compliance with all Gaming policies and union contracts. The Manager provides expertise, consultation, guidance and coaching to managers, team members and HRBPs to address team member behavior and performance concerns. Works closely with department managers, team members and the union to improve work relationships, build morale, and increase retention. Essential Duties/Core Competencies Directs and leads all ER functions including planning, development, implementation and administration of ER programs and policies, in line with corporate directives and initiatives. Investigates and resolves complex employee relations issues. Supports the Human Resources Business Partners and guides department management to ensure timely, accurate and consistent resolution of employee issues. Consults and advises managers on highly confidential and complex human resources and employee relations issues. Serves as a liaison to employees and leadership for answers to complex questions regarding policies and procedures utilizing general knowledge of HR disciplines and ensuring compliance with all federal, state and local laws and statutes. Advises and trains HRBP's, managers and supervisors in best employee relations practices and strategies for managing problems and employee grievances. Develops further training as needed. Represents the organization in meetings and negotiations with team members and labor organizations. Handles routine employee grievances. Coaches leadership in change management and leadership strategies that support the achievement of desired company objectives. Recommends procedural changes that will improve the effectiveness/efficiency of the HR services provided to the organization. Directs, mentors and coaches assigned staff. Performs other tasks as assigned. Positive, professional and forthright manner of communication, with strong listening skills Works as a team in unison with all members of the Human Resources Department team to ensure an efficiently organized and operated department Knowledge of local jurisdiction gaming laws (federal, state, etc.) and regulations as well as Company's internal controls, policies and procedures Thorough understanding of state and federal laws concerning labor relations. Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Thorough understanding of negotiation and dispute resolution techniques. Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations. Ability to define problems, collects data, establishes facts and draws valid conclusions Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence Ability to write routine reports and correspondence Excellent oral and written skills. Must have working ability with Microsoft Word, Excel and Outlook. Work/Educational Experience Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations. BA/BS in related field (equivalent relevant experience may substitute for degree) Three (3) years of relevant quantifiable experience in Human Resources. Previous experience managing an Employment Department in Hospitality/Gaming environment preferred Previous experience in a resort casino environment preferred Advance knowledge of Human Resources issues and solutions. Advance knowledge and strong background in Employment practices and policies Quantitative and effective management of an Employment Department in Hospitality/Gaming environment Essential Requirements To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ethical Conduct Strategic thinking Strong supervisory and communication skills Working knowledge of Microsoft Office Strong Organizational skills and demonstrated problem solving skills Previous experience in a union environment and working knowledge of Collective Bargaining Agreements Physical and Mental Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specif

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at rwlasvegas? Share your experience