Credit & AR Manager

About the role

We're looking for our next Credit / Accounts Receivable Manager - Americas to lead end-to-end AR performance across the region. This role will drive cash flow, strengthen credit risk controls, and partner cross-functionally with Sales, Customer Care, and Finance to resolve payment issues and improve overall receivables performance. This position is located in Queretaro Mexico .

Responsibilities

• Lead AR and collections strategy across the Americas to improve cash flow and reduce aging
• Drive performance against collection targets, including DSO reduction and overdue recovery
• Assess and manage customer credit risk , including credit limits and exposure monitoring aligned with IFRS-9
• Partner with Sales and Customer Care to resolve disputes and remove payment barriers
• Oversee all AR transactional activities including invoicing, payments, and reconciliations
• Ensure strong controls, process discipline, and compliance across AR operations
• Deliver reporting on aging, collections performance, and risk exposure to stakeholders
• Lead, develop, and coach a team of 7, building a high-performance cash culture
• Drive continuous improvement of credit and collections policies and processes

Requirements

• Education:
• Bachelor's or Master's degree in Finance or related field
• Experience leading Accounts Receivable and Credit operations in a multinational environment
• Proven ability to improve collections performance and manage credit risk
• Experience partnering cross-functionally with Sales and Finance teams
• Additional Requirements:
• Strong leadership experience managing teams
• Ability to operate in a dynamic, multi-country environment
• Familiarity with Treasury / Financial Risk concepts and tools (e.g., TMS systems such as Kyriba)
• Supervisory Responsibility:
• Team of approximately 7 direct reports
• Position Type / Expected Hours of Work
• Full-time position with flexibility required to support business needs.
• AAP / EEO Statement
• Roquette is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics.
• Other Duties
• This job description is not intended to cover all responsibilities. Duties may change based on business needs.
• If you identify yourself in this position, please apply by uploading your resume and let's start the journey together!
• Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences.
• Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws.
• As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach.
• To find out more about our products, values and sustainable development ambitions visit us at www.roquette.com and at www.sustainability.roquette.com

Benefits

Additional Information

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Want to help us make a difference? Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

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