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Employee Experience Program Manager (Onboarding + Adoption)

External
notion logoNotion · San Francisco, CA
Full-timeRemote2w ago
FigmaLessMoveNotion
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About the role

Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last - not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute. Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email-with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. We're looking for an experienced program manager to reinvent our highest-impact employee experience programs. You'll start by redesigning New Hire Onboarding as a fully immersive experience from Day 1 and continue shaping key moments throughout the employee lifecycle. In everything you do, you'll obsess over helping Notinos connect more deeply to Notion's mission, product, customers, and the future we're building together. This role reports to the Global Head of Notino Experience and is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We're looking for someone who's excited to work alongside the team during those days. What You'll Achieve: Build the Onboarding Operating System: Create an end-to-end onboarding experience that's undeniably Notion, with an AI-powered OS that makes a global process feel deeply personal. Make Day 1 unmistakable: Redesign New Hire Onboarding so every Newtino (new hire) leaves Day 1 thinking "I made the best decision of my career joining Notion," with a clear connection to our mission and expectations for how we work. Make Notinos our customer zero. Building in Notion is core to Notino identity. Build new rituals and rhythms that compel teams to dogfood our newest features, treat AI as collaborator on real workflows, discover new use cases, and raise the bar for knowledge work in Notion. Invent new experiences that deepen Notino identity: Design and test new programs that connect Notinos to our mission, customers, and product so people feel proud and energized to build the future of knowledge work, together. Scale Notion with taste and agency: Lead through influence and tight partnerships ****with People Operations and local Workplace teams to turn what works into repeatable systems, with clear signals for what to keep, iterate, or retire as Notion evolves. Skills You'll Need to Bring: Onboarding maven: You've led global new hire onboarding programs end to end. Craft + creativity: You curate employee experiences that are bold and intentional. You have a clear point of view on what will create meaning for Notinos, and what won't resonate. Outcomes- and impact-driven: You're not attached to programs or policies. You aim to learn Notion's culture and product quickly, then use that context to (re)invent what comes next. You measure programs on impact, not participation. Self-guided and intrinsically motivated: You don't wait for a roadmap. You spot the biggest leverage points in the Notino journey, set direction, and build. You'd rather test an early prototype to get signals from your customer, than wait for all the kinks to be ironed out. Agility across context: You move from crafting a Day 1 moment, to debugging a broken workflow, to aligning global partners, without losing speed or taste. AI fluency: You treat AI as a daily collaborator and you're eager to teach others to do the same. Cross-functional partnership: You work with leaders and global partners to align on outcomes, understand trade-offs, and co-create solutions that scale. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an eq


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