System Support Engineer

About the role

Are you passionate about system support, Jira environments, and delivering reliable IT operations? Join our team as a System Engineer and play a key role in maintaining and enhancing critical systems. Job Responsibilities: Provide system analysis, design, and support for enterprise IT applications Manage and maintain Atlassian Jira Software Data Centre environments Troubleshoot incidents and ensure smooth day-to-day operations Support system enhancements and continuous improvements Work closely with stakeholders to gather requirements and deliver solutions Plan, coordinate, and execute technical tasks effectively Support testing, deployment, and documentation activities Job Requirements Degree in Computer Science, Engineering , or related field (or equivalent experience/certifications) At least 2 years' experience in: (1) System analysis and design (2) Projects within DSTA, MINDEF, or SAF environments Proven experience in supporting or delivering Jira Data Centre solutions Strong skills in system analysis and design Hands-on experience with Jira Software Data Centre Independent, proactive, and detail-oriented mindset Strong communication, coordination, and stakeholder management skills A responsible team player with a commitment to quality delivery

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