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Inside Sales Representative - Defense/Aerospace

External
Avnet logoAvnet · Richardson, TX
Full-timeHybrid2w ago
ExcelLessSAP
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About the role

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! Candidate must be a U.S. Citizen Job Summary: Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals). Effectively develops and manages trusted relationships for assigned customers/accounts. Promotes company options and solutions to customers on a regular basis. Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company. Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics. Principal Responsibilities: Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology. Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities. Promptly and accurately responds to prospective or existing customer information requests. Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment. Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates). Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers. Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions. Coordinates existing customer requirements for inventories, delivery lead time and unit prices. Other duties as assigned. Job Level Specifications: Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job. Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions. Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work. Collaboration with other departments or customers/teams may be required to perform role. May frequently respond to requests from others, internally or externally. Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction. Work Experience: Typically requires a minimum of two years of related experience. Education and Certification(s): High School Diploma or equivalent Distinguishing Characteristics: Possesses thorough knowledge of solutions or assigned products in a specific brand. Exhibits the ability to identify new qualified customers for inclusion in Avnet's portfolio of smaller and less complex accounts. Maybe required to occasionally travel to customer sites or attend training including some overnight travel. Intermediate knowledge of systems such as SAP, ERP, order management. Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data. Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx #LI-Hybrid

Benefits

Generous Paid Time Off401K and Pension PlanPaid HolidaysFamily Support (Paid Leave, Surrogacy, Adoption)Medical, Dental, Vision, and Life InsuranceLong-term and Short-term Disability InsuranceHealth Savings Account / Flexible Spending AccountEducation AssistanceEmployee Development ResourcesEmployeHealth insuranceDental insuranceVision insurance401(k)Flexible schedule

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