Lead Housekeeper: Turtle Sands Resort

Responsibilities

• Lead & Motivate: Inspire and guide the team, keeping spirits high and standards even higher.
• Task Delegation: Keep the wheels turning by efficiently assigning tasks for smooth daily operations.
• Train & Onboard: Welcome new team members and show them the ropes, ensuring everyone knows our gold-standard procedures.
• Quality Assurance: Champion our commitment to a warm, friendly, and immaculate guest experience.
• All-Area Oversight: Oversee the cleanliness of our apartments and villas, plus all public areas and amenities.

Requirements

• Roster Flexibility: Available to work a 7-day rotating roster, including weekends, public holidays, and school holidays (average start 8:00am, with flexibility as needed).
• Eagle Eye for Detail: You spot the speck no one else sees!
• Physical Stamina: Ready to stand, walk, bend, and lift as you work your magic.
• Team Spirit: A natural motivator who loves working with people and leading by example.
• What's in it for You?
• At the NRMA we aren't just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
• Progressive flexibility, leave and well-being benefits to balance all of life's priorities including 5 weeks annual and recreation leave.
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.
• Know You Belong
• Are you nodding your head as you read this? Apply now, we can't wait to hear from you! Or visit our careers site to find out more.
• As part of our recruitment process, successful applicants will be required to complete pre-employment checks.

Additional Information

Full-Time Permanent Opportunity Are you someone who thrives on creating those "wow" moments for guests? We're on the lookout for a Lead Housekeeper to join our team at the beautiful Turtle Sands Resort in Mon Repos. Reporting to our Housekeeper Manager, you'll be the go-to person for all things housekeeping, making a real impact on every guest's stay. This is your chance to provide day-to-day support to a team of Housekeepers, ensuring our villas, plus public and common spaces, are always guest-ready and sparkling clean.

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