Norwegian Speaking Fashion Customer Support Agent -Remote in Greece
External
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Patrique Mercier Recruitment FR is on the lookout for a Norwegian Speaking Fashion Customer Support Agent to become part of a prestigious fashion brand's team. This is an exciting opportunity for individuals who are passionate about fashion and are dedicated to providing outstanding customer experiences through exceptional service. Responsibilities Assist Norwegian-speaking customers with inquiries regarding fashion products, orders, and general brand-related questions via phone, email, and chat. Provide personalized styling advice and product recommendations to enhance customer satisfaction. Efficiently address and resolve customer complaints and complex inquiries to ensure a smooth shopping experience. Maintain accurate documentation of customer interactions to facilitate follow-up and service improvement. Collaborate with other teams to stay informed about product launches, promotions, and seasonal trends. Gather customer feedback for service and product enhancements and suggest improvements to the team. Stay knowledgeable about the latest fashion trends and brand offerings to provide informed assistance. Fluency in Norwegian and English, both written and spoken. Experience in customer service, particularly in the fashion industry, is preferred. Excellent communication skills and a passion for fashion. Strong problem-solving skills and the ability to work well under pressure. A keen eye for trends and an understanding of the fashion market. Proficiency in CRM systems and standard office software. A positive attitude with a commitment to providing high-quality customer service. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Patrique Mercier Recruitment By Nellie? Share your experience