Customer Enablement Specialist
External
Scotch · Denver, CO$85K/yrFull-timeOn-siteToday
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About the role
Run live onboarding trainings and occasional in-person sessions, manage the Post-Install Intercom inbox with tight SLAs, create scalable training materials (videos, guides, walkthroughs), identify and flag at-risk merchants, coordinate handoffs to support, and provide product feedback to improve new-customer adoption and retention.
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