QA Product Engineer II - ArcGIS Hub

About the role

At Esri, we make the world's most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do. ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS's catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor's degree in Computer Science, GIS, Information Science, or another related technical
• Recommended Qualifications
• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health
• #LI-DV2
• #LI-Onsite

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