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Supervisor, Accounts Payable

External
Brightspeed logoBrightspeed · Charlotte, NC
Full-timeOn-site1mo ago30+ days old, may be filled
Accounts PayableClassificationComplianceDocumentationExcelLeadership
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Responsibilities

  • Supplier Master Data (Setup & Maintenance)
  • Oversee end‑to‑end supplier onboarding, including W‑9/W‑8 collection, tax classification, banking verification, payment terms, and addresses
  • Maintain supplier master data integrity: create/change workflows, duplicate detection, and periodic data reviews
  • Review complex supplier inquiries and escalations
  • Invoice Processing (PO & Non‑PO)
  • Supervise daily invoice intake (e‑invoicing, EDI, OCR/scanning, email), coding, and three‑way/two‑way matching to POs/receipts
  • Ensure policy compliance for non‑PO invoices, approvals, and spend thresholds
  • Monitor and improve first‑pass/touchless rate; drive root‑cause fixes for price/qty mismatches, missing receipts, or incorrect coding
  • Implement duplicate prevention controls, sales/use tax review, and accurate period cut‑off
  • Partner with Procurement to improve and reduce exceptions
  • Payments & Cash Management
  • Manage weekly payment cycles (ACH, wires, checks), ensuring on‑time, accurate, and secure disbursements
  • Coordinate with Treasury on payment calendars, discount opportunities, and cash‑flow priorities
  • Maintain payment controls: positive pay, approval tiers and fraud prevention
  • Oversee remittance advice accuracy and timely resolution of returned or rejected payments
  • Controls, Compliance & Audit Readiness
  • Own and document AP policies and procedures; ensure adherence to internal controls
  • Prepare and support internal/external audits; maintain evidence of control performance
  • Ensure 1099/1042‑S compliance and support year‑end processing
  • Support escheatment timelines and filings
  • Team Leadership & Service Delivery
  • Lead, coach, and develop an AP team (hiring, goal‑setting, performance feedback, training)
  • Manage workload distribution, SLAs, and establish a customer service mindset for internal and external stakeholders
  • Create training guides/playbooks; cross‑train for coverage during peak cycles and close
  • Metrics, Reporting & Continuous Improvement
  • Track and report KPIs (on‑time payments, invoice cycle time, first‑pass match rate, exception rate, discount capture, AP aging, DPO, supplier master error rate)
  • Analyze trends to identify bottlenecks, lead process improvement, and automation.
  • Partner with IT teams on system enhancements, testing (UAT), and change management
  • Cross‑Functional Collaboration
  • Partner with Procurement on supplier onboarding standards, PO compliance, and terms
  • Work with Accounting on month‑end accruals, account reconciliations, and variance analysis
  • Coordinate with Operations/Receiving to improve 3‑way match success; with Tax for indirect tax and information reporting; with Treasury on payment strategy and controls
  • May perform other duties as assigned.
  • The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
  • Education & Experience
  • Bachelor's in Accounting, Finance, Business, or related field (or equivalent experience)
  • 5-8+ years in Accounts Payable or Procure‑to‑Pay; 2-4+ years leading/supervising an AP team
  • Proficiency with SAP
  • AP automation/e‑invoicing tools (Coupa, Ariba), OCR/EDI, and supplier portals
  • Strong grasp of 3‑way match, internal controls, US 1099/1042‑S, sales/use tax basics, and accruals
  • Advanced Excel (lookups, pivots, formulas); experience with Power BI a plus
  • Familiarity with supplier fraud schemes and mitigation (bank validation, callback controls, positive pay)
  • Skills & Competencies
  • Operational Excellence: Drives SLA achievement and accuracy with a continuous improvement mindset
  • People Leadership: Coaches and develops a team; promotes accountability, collaboration, and service orientation
  • Analytical & Problem‑Solving: Uses data to diagnose issues (e.g., exception root causes) and implement sustainable fixes
  • Communication: Clear, professional communication with suppliers and internal stakeholders; strong documentation skills
  • Detail Orientation: High standards for data integrity in supplier master, coding, and payment details
  • Change Agility: Comfortable leading system/process changes and UAT; adapts to growth and evolving controls
  • Confidentiality & Ethics: Handles sensitive financial and supplier information with discretion

Requirements

  • Experience in a shared services or centralized P2P environment.
  • Automation exposure to e‑in

Additional Information

The Supervisor, Accounts Payable leads the day‑to‑day operations of AP, with primary oversight of supplier master data (setup & maintenance), invoice processing (PO and non‑PO), and payment execution. This role ensures accurate, timely, and compliant processing aligned with company policies, internal controls, and tax/reporting requirements. The Supervisor manages a team of AP Analysts, partners closely with Procurement, Treasury, Accounting, and business stakeholders, and drives continuous process improvement, automation, and service-level performance against KPIs.


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