Software Engineering Technical Leader

Responsibilities

• Minimum Qualifications-
• Advanced degree in Computer Science, Information Systems, Engineering, Mathematics, or a related field with minimum of 10+ years of experience in advanced software development, with at least 2-3 years in a technical leadership or project management capacity.
• Proven experience in task planning and project management tools (e.g., Jira, Asana, or Microsoft Project) and a track record of managing cross-functional technical schedules.
• Proficiency in Python: Strong programming skills in languages common to AI development and data engineering pipelines.
• Framework Proficiency: Deep experience with LangChain, LangGraph, AutoGen, or similar agentic frameworks.
• Excellent communication skills with the ability to translate technical milestones into project timelines for non-technical stakeholders.

Requirements

• Experience building applications with Claude, OpenAIfrontier models, and open-source LLM Ecosystems
• Strong understanding of large language models (LLMs), including how they work and how to train and focus them on specific areas
• Expertise with using AI Development Tools like Claude Code, Codex, Snowflake Cortex etc.
• Experience with cloud-based data platforms such as Snowflake. SQL skills, including complex query development, performance tuning, and query optimization.
• Experience designing, building, and maintaining scalable data engineering pipelines for batch data processing to serve the data for AI Agents.
• Experience with workflow orchestration and scheduling frameworks such as Dagster and/or Apache Airflow.
• Experience designing, deploying, and operating applications and data solutions on cloud, including leveraging cloud-native services for scalability, reliability, and security.
• Familiarity with cloud architecture best practices, infrastructure automation, advanced CICD pipelines and production deployment patterns.
• Proactive "Go Getters" comfortable in fast-paced environments
• Why Cisco?
• At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and

Additional Information

Meet the Team Cisco's Customer Experience (CX) organization is one of the company's fastest- growing and most innovative teams, crafting a first-in-class digital experience for our customers and partners everywhere they connect with Cisco. CX Platform is a platform-centric to support the diverse requirements of the CX organization and is being built with emerging technologies including predictive AI and generative AI to drive additional customer success. We are at the epicenter of developing with modern, cloud-native technologies that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, CX enables customers to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. We deliver on time with high quality & urgency, and we drive decisions with data and transparency while leading with ownership & accountability.

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