Clinic Operations Executive
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About the role
Job responsibility Effective supervision of day to day operations Oversee the timely and proper maintenance of all clinic facilities Assist in manpower and resources planning to meet the clinic daily operations needs Responsible for well-managed, maintained clinic assets and materials Support front counter duties such as dispensing / registrations Ensure compliance to dispensing/medication management policies, SOPs and medication safety policies and guidelines Support regular review of systems and processes to update the SOP and P&P Identify and support best practices among the clinics and ensure that the Workplace Safety and Health and security measures are effectively in place Participate in new initiatives Drive continuous improvement initiatives Support the implementation of initiatives, projects or workflows roll-out Support coordination and dissemination of information on organisation initiatives and emergency plans such as business continuity plans and pandemic plans Monitor and assess performances of the key KPIs established for Clinic Operations Maintenance of proper filing and documentation for medical claims and reviews Handle patient feedback equirements Diploma in any discipline Relevant work experience as a clinic assistant Experience in managing people and operations at the clinic Excellent interpersonal and communication skills Able to work as a team
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