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Associate Product Manager

External
wheely logoWheely · Λευκωσία, Cyprus
Full-timeOn-site1mo ago
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Responsibilities

  • Lead a cross-functional team of engineers, designer and product analyst
  • Manage your team's roadmap to align with Wheely's mission
  • Own your team's products (existing and new) across from idea, through development, to launch, growth and maintenance:
  • Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
  • Support the implementation of AI-driven automation in chauffeur contacts
  • Work on internal tools that increase the speed and consistency of contact resolution
  • Find product solutions that help Customer Service agents deliver a more personal experience

Requirements

  • STEM degree from a top university
  • 6-12 months of relevant internship or working experience in a hi-growth environment (tech, top-tier consulting company, top-tier investment bank or VC)
  • A passion for great UX/UI
  • Outstanding written communication
  • Highly analytical

Benefits

Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choiceCompetitive salaryEmployee stock options planPrivate medical and dental insuranceDaily Lunch allowanceLatest-generation MacBook Pro and 4k displayProfessional development stipendRelocation support, including visa sponsorship and allowanceAll of your personal information will be collected stored and processed in accordance with Wheely's Candidate Privacy NoticeDental insuranceRemote work optionsFlexible scheduleEquity / stock options

Additional Information

About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We're a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we're expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. We are looking for a junior Product Manager with a major focus on the Customer Service stream. In this role, you will work on making our CS team more efficient, proactive, and personalised, ensuring consistent quality across every interaction.

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