IT Infrastructure Support Specialist

Requirements

• Experience supporting enterprise infrastructure environments (on‑premises and/or cloud such as Azure or AWS).
• Familiarity with virtualization technologies (VMware, Hyper‑V).
• Knowledge of network fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls).
• Experience with Active Directory, Group Policy, and identity/access management tools.
• Exposure to ITIL processes (incident, problem, and change management).
• Hands‑on experience with monitoring tools (e.g., SolarWinds, Nagios, PRTG).
• Basic scripting knowledge (PowerShell, Python, or Bash) for automation tasks.
• Experience supporting backup, disaster recovery, and high‑availability systems.
• Familiarity with endpoint management tools (e.g., SCCM, Intune).
• Understanding of cybersecurity best practices and vulnerability management.
• Experience working in manufacturing or industrial environments (OT / shop‑floor systems is a plus).
• Certifications such as CompTIA (A+, Network+, Security+), Microsoft (Azure, Windows Server), Cisco (CCNA), or similar.
• Strong troubleshooting mindset with ability to diagnose complex infrastructure issues.
• Experience working in a ticketing system (ServiceNow, Jira, etc.) and SLA‑driven environment.
• Ability to support multi‑site or global operations.
• Required Qualifications:
• Advanced knowledge of modern computer hardware, wired and wireless networking, handheld barcode scanners, IP phones, printers, and peripheral computer equipment required
• Advanced knowledge of Windows 11 Enterprise/LTSC, and Android/IOS operating systems required
• Experience configuring and maintaining laptops and desktops in an enterprise environment required
• Experience with Microsoft Office, specifically Outlook, Teams, Word, Excel, and PowerPoint
• 4-year degree or equivalent experience required
• 2-3 years' experience working in an enterprise helpdesk setting required
• Excellent business English communication skills, both verbal and written (Level B1/B2)
• Self-motivated with the ability to work independently and/or collaboratively with remote peers
• Communication and customer service skills required
• Positions Overview:
• #LI-LG1
• We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today!
• About Polaris Industries, Inc.

Benefits

Additional Information

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. Position Summary: IT Infrastructure Support Specialists deploy and support the systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment. In addition to supporting all technology needs of Polaris employees, IT Infrastructure Support Specialists may also assist in providing local hands-on support for corporate tier 3 IS teams.

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