Engagement Manager - Technical

Requirements

• 3-5 years of experience in a client management, account management, or project management role within a marketing, agency, or digital environment.
• Experience managing client accounts or programs, with exposure to multi-channel or complex marketing initiatives.
• Strong project management skills, with experience managing multiple projects or workstreams simultaneously.
• Working knowledge of Marketing Automation platforms such as Iterable, Braze, or Salesforce Marketing Cloud, as well as familiarity with CDP or data integration tools such as Segment, Hightouch, or mParticle.
• Understanding of audience segmentation, personalization, A/B testing, and campaign performance analysis.
• Strong communication and client-facing skills, with the ability to build relationships and contribute to strategic discussions
• Highly organized, adaptable, and proactive, with the ability to thrive in a fast-paced environment.
• Demonstrated ability to manage technically complex projects, including MarTech implementations, integrations, or data architecture work, with a working understanding of how data flows across the MarTech stack.
• Comfort engaging in technical conversations with engineers and Solutions Architects, and ability to translate technical concepts clearly to non-technical client stakeholders.

Additional Information

ABOUT APPLY APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com. LIFE AT APPLY People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you: Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact. An inclusive and safe environment: We're truly committed to building a culture where you are celebrated and everyone feels welcome and safe. AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work. Generous vacation policy: Work-life balance is key to our team's success, so we offer ample time away from work to promote overall well-being. Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences. Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both. APPLY is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email careers@applydigital.com.

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