Customer Service & Operations Delivery Manager - Anti-Money Laundering, VP

Responsibilities

• You'll also be:
• Leading the analysis on how changes to the business operating model will impact existing procedures and driving recommendations
• Making sure that changes to systems are successful, including providing business system support and managing communications
• Collaborating with and influencing technology partners to drive system improvements and resolve defects or incidents
• Gathering and maintaining critical MI to help meet assurance and compliance objectives
• The skills you'll need
• You'll also need:
• Knowledge of operations such as process management and products technology governance
• The ability to develop business and technical architectures
• A background in project management methodologies and project documentation
• Strong knowledge of business requirements and emerging supply chain thinking
• Hours
• 45
• Job Posting Closing Date:
• 07/07/2026

Additional Information

Join us as a Customer Service & Operations Delivery Manager in Anti-Money Laundering As a specialist in Anti-Money Laundering (AML), you'll be delivering successful outcomes to analyse, assess and deliver projects or change initiatives You'll be seen as a subject matter expert and consultant, enabling the design of architecture, business processes, tech and data solutions This is a high profile role, where you'll be exposed to stakeholders across the business as you represent the function on specialist working parties We're offering this role at vice president level

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