Technical Service Manager

Requirements

• Strong technical expertise in industrial maintenance and asset management.
• Experience with SAP and EAM maintenance systems.
• Strong people management and leadership capabilities.
• Excellent communication, organizational, and stakeholder management skills.
• Proficiency in Microsoft Office applications.
• Ability to influence stakeholders and drive change across functions.
• Strong analytical and problem-solving skills.
• Ability to perform effectively in a dynamic and complex operational environment.
• Language Requirements
• Fluent Dutch language skills are mandatory.
• Good working knowledge of English and/or French.
• Preferred Experience
• Experience implementing preventive and predictive maintenance strategies.
• Experience with reliability improvement programs and asset integrity management.
• Experience managing maintenance budgets and technical projects.
• Knowledge of continuous improvement methodologies.
• Experience within a complex industrial production environment.
• Core Competencies
• Safety and quality-driven mindset.
• Strong leadership and coaching abilities.
• Strategic and analytical thinking.
• Decision-making and problem-solving skills.
• Performance and results orientation.
• Excellent communication and collaboration skills.
• Customer-focused and solution-oriented approach.
• Ability to work independently while fostering teamwork.
• Strong sense of ownership and accountability.
• Resilient, adaptable, and comfortable managing change.
• What makes you stand out?
• Proven experience leading maintenance organizations in industrial environments.
• Strong track record in reliability improvement and maintenance optimization.
• Experience driving cultural change towards proactive maintenance.
• Ability to influence and align multiple stakeholders across functions.
• Expertise in maintenance system

Additional Information

Entity: Customers & Products Job Family Group: Engineering Group Job Description: Technical Services Manager Join our team and develop your career as a Technical Services Manager As Technical Services Manager, you are responsible for leading and optimizing the maintenance organization to ensure safe, reliable, and cost-efficient operations aligned with the site strategy. Working closely with the Engineering & Maintenance Manager, Technical Team Leaders, Project Managers, and Operations teams, you drive operational excellence, continuous improvement, technical reliability, and team development. What will you do? Strategy & Organization Embed safety as the highest priority in all activities and decision-making. Drive the implementation and development of a line-centric maintenance organization. Coordinate and execute the site maintenance strategy. Lead and develop the technical team, including Reliability Engineering, Planning & Scheduling, Technical Warehouse, and Integrity functions. Ensure competence development, performance management, and succession planning. Establish structured maintenance processes and work practices. Performance & Continuous Improvement Define, implement, and monitor maintenance KPIs aligned with site objectives. Analyze maintenance and production performance and identify improvement opportunities. Ensure governance and follow-up of planning compliance, budget performance, and operational KPIs. Improve reliability of safety-critical and quality-critical equipment. Promote continuous improvement methodologies, including Root Cause Analysis (RCA). Ensure effective implementation and sustainability of corrective actions. Drive the transition from reactive to preventive and predictive maintenance. Budget & Project Management Prepare, manage, and control the maintenance budget. Lead and coordinate small to medium-sized technical projects. Optimize maintenance costs while maintaining operational reliability. Support capital investment planning and project prioritization. Contractor, HSE & Quality Management Ensure safe and compliant execution of contractor activities. Maintain compliance with all HSE and Quality standards. Lead risk assessments and safety improvement initiatives. Promote a strong safety culture throughout maintenance operations. Ensure adherence to legal requirements and company operational management systems. Stakeholder Collaboration Collaborate closely with Maintenance, Engineering, Operations, Quality, HSSE, Logistics, and Site Management teams. Manage relationships with contractors, suppliers, and external partners. Influence and engage stakeholders in technical decisions and organizational change. Foster cross-functional alignment to achieve strategic and operational objectives. What do you need to be successful? Education & Experience Bachelor's or Master's degree in Engineering, preferably Electromechanics with a specialization in Process Automation. Several years of maintenance experience within an industrial manufacturing environment. Experience leading technical teams and maintenance organizations. Knowledge of Reliability Engineering, RCM, and maintenance best practices is an advantage.

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