Hospitality Service Associate

About the role

The Hospitality Service Associate is responsible for routine, periodic, and project cleaning functions in all areas of SRHC facilities. This position will perform a variety of functions, including cleaning & facility support, as well as patient and nursing support, all within established frequencies, as per written work assignments. Please note that you must be available to work all shifts, days, nights, evenings, and weekends. Work performance will be subject to auditing and inspection to maintain acceptable standards. Line: Unscheduled Talent will be reaching out to the successful candidate via Southlake email. Please ensure you check your inbox and respond within 24 hours to confirm your acceptance. The role requires the ability to lift up to 25 lbs., push or pull up to 5 lbs, walk and stand for extended periods, and perform full trunk movements, including twisting and bending. We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspectives each candidate brings to our organization.

Responsibilities

• Routine and Terminal Cleaning of Patient Rooms
• Routine and Terminal Cleaning of Isolation Patient rooms
• Cleaning & Remaking of Patient Beds, Stretchers, Wheelchairs, IV Poles, and Commodes, etc.
• Routine and Complete Cleaning of Offices, Examination Rooms, Washrooms, Lounges, Locker rooms, Lobbies, Waiting Areas, Diagnostic and Therapeutic Areas
• Replenishment of dispensers, including paper towels, toilet paper, and hand care products, etc.
• Between Case and Terminal Cleaning of OR Theatres, PORR Suite, LDR Case Rooms, Nursery Areas
• Cleaning & Restocking of Bassinettes, Issolettes, Procedure Tables
• Routine Floor & Carpet Care, including damp/wet mopping, scrubbing, dust mopping, sweeping, vacuuming
• WHAT YOU BRING:
• Minimum Grade 12 education
• Successful completion of the required training program within designated time limits
• Must be able to meet the physical demands of the position
• Demonstrated excellence in communication, both written and verbal
• Demonstrated problem assessment skills
• Demonstrated commitment to customer service and teamwork
• Demonstrated individual leadership skills
• Commitment to providing an exceptional experience for patients and families, as well as other members of the healthcare team within a challenging and exciting healthcare environment.
• Demonstrated commitment to, and understanding of the principles of diversity, equity, and inclusion
• Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.
• Regular and reliable attendance is an expected requirement of this position.
• Use of Artificial Intelligence (AI)
• Health & Safety Workplace Responsibilities
• It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Emp

Benefits

Additional Information

Job Category: Support/Trades Hospital Location: Newmarket ON Job Type: Permanent, Part time Number of Positions: 1 Union: SEIU SERVICE Minimum - Maximum Hourly Rate: $28.15 - $28.69 Why Join Our Team? A people-first workplace environment that prioritizes belonging, wellness, and psychological safety. Hybrid, virtual, and in-person working environment (where applicable). Progressive health and dental benefit plans. HOOPP pension plan with employer and employee premium sharing. Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships. If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve!

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