Service Advisor- Capital Ford Lincoln Regina

Responsibilities

• Welcome and assist customers throughout their service visit
• Schedule and prepare customer appointments
• Identify vehicle concerns through customer conversations and vehicle walk-arounds
• Communicate repair and maintenance recommendations clearly and professionally
• Prepare estimates and repair orders with transparency
• Coordinate with technicians and parts staff to keep repairs on track
• Provide updates and follow up to ensure customer satisfaction
• Help achieve customer satisfaction and sales goals

Requirements

• Positive, energetic, and professional attitude
• Strong communication and customer service skills
• Ability to build trust and relationships with customers
• Strong organizational and multitasking abilities
• Valid driver's license with an acceptable driving record
• Bonus Points For:
• Service Advisor experience
• Automotive sales or customer service background
• If you're motivated by helping people, building trust, and creating outstanding customer experiences, we'd love to hear from you.
• Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.
• Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

Benefits

Additional Information

Company: Capital Ford Lincoln Inc. Are you a people person who loves solving problems and delivering exceptional customer service? Join our team at Capital Ford Lincoln Regina as a Service Advisor and become the trusted link between customers and our technicians. In this fast-paced role, you'll guide customers through their service experience, communicate repair recommendations, coordinate with technicians, and help ensure every customer leaves feeling confident and valued.

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