Senior Business Process Manager

About the role

Job Description Are you interested in joining a global team and define the future of BPM? Bring your innovative ideas to shape the future strategy for how The LEGO Group can get more value out of its processes, working globally and delivering locally! Core Responsibilities Define and implement the strategy for how BPM should look like going forward - shifting the mindset from "processes as a compliance tool" to processes becoming a key driver in decision making. Act as a strategic partner to senior stakeholders, translating business priorities into structured process frameworks, driving alignment across functions, and managing competing interests in complex environments. Own and evolve the BPM framework, governance, and standards, ensuring consistency, scalability, and adoption across the organization. Drive process excellence and continuous improvement, identifying optimization opportunities across the value chain and embedding a culture of data-driven decision-making. Ensure effective stakeholder engagement and change management, driving adoption of new processes and ways of working across business units. Provide thought leadership on process innovation and digital enablement, leveraging appropriate tools (e.g., process mining, modeling platforms) without being tool-dependent. Establish SLAs, KPIs and reporting Drive quality of content in our process landscape across the LEGO Group Drive engagement and communications. Play your part in our team succeeding Shape the future of how The LEGO Group operates by driving enterprise Business Process Management, influencing strategic decisions, and unlocking value through process excellence, digital transformation, and innovation. As a key partner to senior leadership, this role ensures alignment between business priorities, operating models, and enabling technologies-while building the capabilities and frameworks needed to continuously improve and scale across the organization. The Business Process Management (BPM ) function plays a central role in enabling The LEGO Group's strategic transformation by establishing a consistent, enterprise-wide approach to how processes are designed, governed, and continuously improved. Acting as a trusted sparring partner to senior leadership, the function supports critical decision-making on large-scale initiatives, ensuring alignment between business priorities, operating models, and digital solutions, including ERP and other transformation programs. By providing a structured framework and "single source of truth" for processes, BPM enables transparency, standardization, and informed decision-making across the organization. Beyond governance, the function drives innovation in how processes are understood and optimized-leveraging data, process insights, and emerging technologies such as AI to unlock new efficiencies and ways of working. This supports a wide range of outcomes, including process optimization, compliance, onboarding and training, and digital enablement, ultimately helping the business scale effectively and adapt to change. Do you have what it takes? Proven experience driving or playing a key role in large-scale business or digital transformation programs (e.g., ERP or operating model transformations) Strong end-to-end understanding of business processes and experience within Business Process Management (BPM), including design, governance, and continuous improvement Ability to engage and influence senior stakeholders, acting as a trusted advisor and sparring partner in complex, cross-functional environments Experience translating business needs into structured solutions, bridging business and technology effectively Familiarity with BPM and process mining tools (e.g., SAP Signavio or similar) is an advantage, but not required Demonstrated experience driving change and leading initiatives across functions, including securing buy-in and adoption Strong communication skills, with the ability to translate complex topics into clear, actionable messages for different audiences Familiarity with BPM methodologies, frameworks, and governance models Experience working with data, analytics, or process insights to drive decision-making Exposure to emerging technologies (e.g., AI) in the context of process optimization or digital transformation #el - li1 Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wel

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