Education Officer (1-Year Contract)

Responsibilities

• Educational Programme Support
• Coordinate and manage school visit bookings through online booking portals, emails, and phone enquiries
• Liaise with schools, teachers, vendors, and internal stakeholders regarding programme arrangements
• Welcome and brief large student groups during museum visits
• Assist with crowd management and ensure smooth programme operations during peak periods
• Prepare and coordinate programme logistics, learning materials, and operational requirements
• Monitor, stock-take, and procure programme resources where required
• Maintain and update programme SOPs and operational guidelines
• Collate programme statistics, attendance records, and monthly KPI reports
• Workshops, Programmes & Content Support
• Coordinate logistics and equipment for educational workshops and programmes
• Support the execution of both onsite and virtual programmes
• Assist in research and content development for educational and public engagement initiatives
• Handle dissemination of marketing and educational materials such as brochures, newsletters, and resource kits
• Assist in maintaining educational and interpretive spaces
• Support ad-hoc duties and projects assigned by supervisors

Requirements

• Diploma or Degree in Arts Management, Education, History, Humanities, Museum Studies, or related fields preferred
• Candidates with relevant administrative, coordination, customer service, or programme support experience are welcome to apply
• Comfortable managing and addressing large student groups
• Strong communication and interpersonal skills
• Good email writing and stakeholder coordination abilities
• Organised, detail-oriented, and able to multitask effectively
• Able to adapt well in a fast-paced and dynamic environment
• Proficient in Microsoft Office applications, especially Excel, Outlook, and Microsoft Teams
• Experience using booking systems or online portals will be advantageous
• Additional Information
• 1-year contract
• May be required to support programmes on selected weekends when needed

Additional Information

About This Role We are looking for a proactive and organised Education Officer to support the planning and execution of educational programmes within a museum and heritage environment. This role involves coordinating school visits, managing programme logistics, handling stakeholder communications, and supporting content development for public education initiatives. This is a great opportunity for candidates who enjoy working in a fast-paced environment, engaging with students and educators, and contributing to meaningful educational experiences.

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